Showing 1 to 3 of 3 articles.

Driving up resident engagement standards with contractors

Wednesday 30th of June 2021

Michael Hill, Tpas Business Development Manager talks here about the work he has been leading on to create a set of contractor resident engagement standards.

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Comment Piece - Jenny Osbourne: ITV News - Exposing being ignored, botched repairs and disregarded complaints

Wednesday 9th of June 2021

The stories we’ve been hearing from Daniel Hewitt on ITV News are depressingly familiar to those of us working in housing. On Monday nights News at Ten, we heard from Nicole – an all too familiar tale of being ignored, botched repairs and disregarded complaints, culminating in a ceiling collapse and gallons of water pouring through her living room ceiling. An abject failure.

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My COVID-19 Story

Thursday 3rd of June 2021

David Carter Baker a Accord Housing resident speaks about his experience of COVID and how he's kept himself busy and informed during the pandemic.

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Topics: Tenant Panels / Associations

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