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Comment Piece - Jenny Osbourne: ITV News - Exposing being ignored, botched repairs and disregarded complaints
Wednesday 9th of June 2021
The stories we’ve been hearing from Daniel Hewitt on ITV News are depressingly familiar to those of us working in housing. On Monday nights News at Ten, we heard from Nicole – an all too familiar tale of being ignored, botched repairs and disregarded complaints, culminating in a ceiling collapse and gallons of water pouring through her living room ceiling. An abject failure.