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Comment Piece - Jenny Osbourne: ITV News - Exposing being ignored, botched repairs and disregarded complaints

Wednesday 9th of June 2021

The stories we’ve been hearing from Daniel Hewitt on ITV News are depressingly familiar to those of us working in housing. On Monday nights News at Ten, we heard from Nicole – an all too familiar tale of being ignored, botched repairs and disregarded complaints, culminating in a ceiling collapse and gallons of water pouring through her living room ceiling. An abject failure.

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My COVID-19 Story

Thursday 3rd of June 2021

David Carter Baker a Accord Housing resident speaks about his experience of COVID and how he's kept himself busy and informed during the pandemic.

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Topics: Tenant Panels / Associations


Supporting Landlords to Meet the Tpas National Engagement Standards

Thursday 20th of May 2021

Positive About Inclusion explain how their courses will help landlords meet the Tpas National Engagement Standards.

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Topics: Tenant Engagement , Tenant Panels / Associations, Tpas Products and Services


Understanding what works for us

Monday 10th of May 2021

We asked Michelle Anderson-Dore, Head of Partnerships, Homes & Neighbourhoods Service, Kirklees Council to tell us their experience of working with Tpas to enhance their engagement activities

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The next meet up in July can not come soon enough in my opinion!

Thursday 6th of May 2021

Matthew Brown, Tenant Participation Officer from Selby DC attended our first Local Authority/ALMO Staff Member Meet Up on 29th April – here’s what Matthew thought of the session.

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Topics: Member Forums, Membership Materials