Blog
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Exploring Fresh Approaches to Resident Engagement - Resident Closeness: Building Meaningful Connections That Drive Better Outcomes
Thursday 20th of November 2025
At our recent session, 'Resident Closeness: Building Meaningful Connections That Drive Better Outcomes', we were joined by Deborah from The Leadership Factor (TLF), who delivered a thought-provoking and practical exploration of how landlords can build deeper, more meaningful relationships with residents.
Topics: Tenant Engagement , Customer Insight, Engagement
Social Housing Innovation Fund Information
Wednesday 15th of October 2025
The Ministry for Housing, Communities and Local Government is inviting applications to a new Social Housing Innovation Fund designed to improve social housing residents’ experiences of their homes and landlord’s services.
Topics:
Using AI to Turn Tenant Feedback into Action
Monday 13th of October 2025
At our recent webinar, Ensure Every Tenant Voice Is Heard and Acted On – Using AI to Transform Feedback into Action, Sarah from WordNerds shared fascinating insights into how artificial intelligence (AI) is reshaping the way social housing providers collect, analyse, and act on tenant feedback.
Topics: Digital Engagement, Online platform
Event Summary: Housing Remuneration and Incentives Discussion
Monday 13th of October 2025
Nearly 100 participants joined our online event to explore remuneration and incentives for residents taking part in tenant engagement and scrutiny roles.
The session brought together Housing Professionals and Tenant representatives to share experiences, and challenges in recognising and rewarding residents for their vital contributions.
Topics: Strategies, Plans & Reports, Volunteering
El Melbourne's First Tpas Event - London Member Meet Up
Thursday 2nd of October 2025
the event bought together both staff and tenants and showcased some of the excellent work that is happening across the South of England.
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