News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 1 to 5 of 917 articles.


Gentoo awarded Tpas Accreditation

Wednesday 22nd of October 2025

Gentoo has been officially accredited by Tpas, the national tenant engagement organisation, in recognition of its outstanding work in tenant involvement. The accreditation, which is valid for three years, highlights Gentoo’s commitment to placing customers at the heart of its services and decision-making processes.

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Social Housing Innovation Fund Information

Wednesday 15th of October 2025

The Ministry for Housing, Communities and Local Government is inviting applications to a new Social Housing Innovation Fund designed to improve social housing residents’ experiences of their homes and landlord’s services.

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Using AI to Turn Tenant Feedback into Action

Monday 13th of October 2025

At our recent webinar, Ensure Every Tenant Voice Is Heard and Acted On – Using AI to Transform Feedback into Action, Sarah from WordNerds shared fascinating insights into how artificial intelligence (AI) is reshaping the way social housing providers collect, analyse, and act on tenant feedback.

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Topics: Digital Engagement, Online platform


Event Summary: Housing Remuneration and Incentives Discussion

Monday 13th of October 2025

Nearly 100 participants joined our online event to explore remuneration and incentives for residents taking part in tenant engagement and scrutiny roles.

The session brought together Housing Professionals and Tenant representatives to share experiences, and challenges in recognising and rewarding residents for their vital contributions.

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Topics: Strategies, Plans & Reports, Volunteering


El Melbourne's First Tpas Event - London Member Meet Up

Thursday 2nd of October 2025

the event bought together both staff and tenants and showcased some of the excellent work that is happening across the South of England.

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Topics

  • Building Safety (2)
  • Commercial Membership (1)
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  • Measuring Value (39)
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  • National Housing Policies (37)
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  • Press release (6)
  • Regeneration (1)
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  • Scrutiny & Co-regulation (38)
  • Spread the Word (1)
  • Strategies, Plans & Reports (62)
  • Tenant Engagement (63)
  • Tenant Engagement Standards (2)
  • Tenant Panels / Associations (4)
  • Tenant Satisfaction Measures (3)
  • Tpas Awards-Good Practice (2)
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  • Volunteering (5)
  • White Paper (15)
  • Youth Engagement (1)