Our expertise is built upon our staff holding a broad range of experience in housing services, policies and standards, coupled with our unique relationship with tenants, landlords and contractors.
We’ve been at the heart of the tenant involvement agenda for over 26 years, bringing landlords and tenants together to find solutions that improve services, save money and bring lasting change to communities.
We work with you to identify the support you need, the outcomes you want and the achievements that are important to you.
Explore our team, our projects and our key themes of expertise to learn from our latest cutting edge thinking, guidance, projects and courses.
Meet our team of experts who all take a ‘resident-first’ approach to help transform communities and deliver change that matters.
Tpas deliver short and long term projects all across the country for clients including housing associations, local authorities, contractors and suppliers. Discover our latest and past projects.
Independent Advice Services
Take a look at our services to support your organisation involved in regeneration, stock transfers, mergers and demergers, structural or governance changes.
Understand how our scrutiny services drive change, increase efficiency and have a positive impact on tenant satisfaction and transparency.
Community Development Services
Discover how we can help you to create productive relationships between residents and the wider community.
Consultation and Research Services
We can help you access and involving your target stakeholders to define your objectives enable you to deliver more effectively with greater results.
Leasehold Engagement Services
We can help you demonstrate excellent value for money and efficient services for leaseholders. Create an effective and positive relationship with your leaseholders.
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Upcoming training and events
- Fishbowl Forum - Delivering Local offers (Free)
- Webinar: Housing Ombudsman 'Cold Comfort' (Free for members)
- Building Safety
- Scrutiny: Productive Teams and Positive Relationships
- Comment Piece - Jenny Osbourne: ITV News - Exposing being ignored, botched repairs and disregarded complaints
- RSH announces tenant satisfaction measures sounding board
- Tpas launch first report on applying behavioural insights to tenant engagement
- My COVID-19 Story