Our expertise is built upon our staff holding a broad range of experience in housing services, policies and standards, coupled with our unique relationship with tenants, landlords and contractors.
We’ve been at the heart of the tenant involvement agenda for over 26 years, bringing landlords and tenants together to find solutions that improve services, save money and bring lasting change to communities.
We work with you to identify the support you need, the outcomes you want and the achievements that are important to you.
Explore our team, our projects and our key themes of expertise to learn from our latest cutting edge thinking, guidance, projects and courses.
Meet our team of experts who all take a ‘resident-first’ approach to help transform communities and deliver change that matters.
Tpas offer three business improvement packages to elevate your engagement activities. Each package is designed to improve your performance, save money and maximise your tenant and community engagement outcomes.
Tpas deliver short and long term projects all across the country for clients including housing assocations, local authorities, contractors and suppliers. Discover our latest and past projects.
Independent Advice Services
Take a look at our services to support your organisation involved in regeneration, stock transfers, mergers and demergers, structural or governance changes.
Understand how our scrutiny services drive change, increase efficiency and have a positive impact on tenant satisfaction and transparency.
Community Development Services
Discover how we can help you to create productive relationships between residents and the wider community.
Consultation and Research Services
We can help you access and involving your target stakeholders to define your objectives enable you to deliver more effectively with greater results.
Leasehold Engagement Services
We can help you demonstrate excellent value for money and efficient services for leaseholders. Create an effective and positive relationship with your leaseholders.
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Upcoming training and events
- Webinar: Tpas Accreditation - All You Need to Know
- Online Member Event
- Webinar: An Introduction to Customer Journey Mapping
- Business and Strategy: Session 1 - Using Data and Customer Insight to Improve Services to Customers
- Callout for Lived Experience in multi-occupied residential buildings
- Longhurst Group's Charmaine Simei Gives her perspective on Black Lives Matter
- Tpas launch new National Scrutiny Week campaign
- ESG Focus Group Feedback