The National Tenant Engagement Standards

The Tpas National Engagement Standards 2021 are designed to make sure you are ready to drive improvements in engagement in the future. 

The latest edition of the National Engagement Standards exceeds the expectations laid out in the social housing charter. We have refined the new set of standards by adding new details under the new 7 principles directly influenced from expectations laid out from the Regulator of Social Housing, the proposed Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

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Why choose Tpas?

Well established

We've been promoting, supporting and championing tenant involvement and empowerment across England for over three decades

Not for profit

Investing in Tpas means benefitting from the latest tenant involvement policies and practices but also securing and supporting the future of the tenant involvement agenda


We offer the only independent evidence-based accreditation scheme that assesses resident involvement arrangements.

Expert advice

Our shared knowledge, expertise and experience with staff, tenants, landlord and contractors are the building blocks of this organisation.