Training & Events Hub

All our courses and events are dynamic, practical and designed to inform tenants and staff about solutions that help to drive improvements for tenants and communities.

We know learning can take place in lots of different ways. We offer national events, national training courses, online learning, accredited training courses and we can deliver training for you in-house

Explore our events and training calendar and use the filters to discover the range of topics we have on offer to support you.


If you don’t see anything that suits you please get in touch.


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Community Engagement (124)
Customer Insight (88)
Digital Engagement (22)
Leasehold/Shared Ownership (10)
Measuring Value (72)
Member Forums (22)
Membership Materials (1)
National Housing Policies (18)
Regeneration (4)
Regulation & Standards (23)
Scrutiny & Co-regulation (104)
Strategies, Plans & Reports (62)
Tenant Engagement (113)
Tenant Panels / Associations (42)
Tpas Products and Services (2)
Volunteering (17)
Youth Engagement (1)


Training and events:

Title Start Type Town
Express Engagement - The Essential Workshop for the Busy Professional 11/06/19 08:30 Event Bristol
Nudging Your Way to Increased Tenant Engagement 13/06/19 10:00 Training Course Norwich
Challenging the Stereotypes 13/06/19 10:30 Event London
Challenging the Stereotypes 14/06/19 10:30 Event Midlands
Revise and Revitalise Your Engagement 20/06/19 10:30 Event North West
Revise and Revitalise Your Engagement 27/06/19 10:30 Event London
London and SE Resident Involvement Group meeting 03/07/19 10:00 Event London
Express Engagement - The Essential Workshop for the Busy Professional 04/07/19 08:30 Event Nottingham
Challenging the Stereotypes 15/07/19 10:30 Event North West
Complaints and Customer Engagement - A masterclass for Staff & Tenants in conjunction with the Housing Ombudsman 15/07/19 11:00 Event Braintree
Nudging Your Way to Increased Tenant Engagement 16/07/19 10:00 Training Course London
Nudging Your Way to Increased Tenant Engagement 18/07/19 10:00 Training Course Bristol
Revise and Revitalise Your Engagement 19/07/19 10:30 Event Midlands
Better Chairing 22/07/19 10:00 Training Course Norwich
Better Chairing 26/07/19 10:00 Training Course London
Revise and Revitalise Your Engagement 07/08/19 10:00 Event South West
Challenging the Stereotypes 05/09/19 10:30 Event Bristol
Tpas North East Member event 10/09/19 11:00 Event Redcar
Resident Engagement in Building Safety 11/09/19 10:00 Training Course Taunton
Effective Challenging & Questioning Skills 12/09/19 10:00 Training Course Midlands