Training & Events Hub

All our courses and events are dynamic, practical and designed to inform tenants and staff about solutions that help to drive improvements for tenants and communities.

We know learning can take place in lots of different ways. We offer national events, national training courses through out Skills Studio, online learning, accredited training courses and we can deliver training for you in-house

Explore our events and training calendar and use the filters to discover the range of topics we have on offer to support you.


If you don’t see anything that suits you please get in touch.


Click to download our June - October 2019 programme


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Community Engagement (130)
Customer Insight (89)
Digital Engagement (22)
Leasehold/Shared Ownership (10)
Measuring Value (72)
Member Forums (24)
Membership Materials (2)
National Housing Policies (18)
Regeneration (4)
Regulation & Standards (29)
Scrutiny & Co-regulation (111)
Strategies, Plans & Reports (63)
Tenant Engagement (117)
Tenant Panels / Associations (43)
Tpas Products and Services (2)
Volunteering (17)
Youth Engagement (1)


Training and events:

Title Start Type Town
Webinar: How to spot improvements in your engagement framework and strategy 29/07/19 14:00 eLearning n/a
Scrutiny: Journey to Excellence 08/08/19 10:30 Training Course London
Webinar: Co-Creation: A New Approach for Resident Engagement 21/08/19 11:00 eLearning n/a
Understanding Tenant Scrutiny 03/09/19 13:00 eLearning n/a
Harnessing the Power of Co-Creation 05/09/19 10:00 Training Course London
Challenging the Stereotypes 05/09/19 10:30 Event Bristol
Better Chairing 06/09/19 10:00 Training Course Peterborough
Better Chairing 09/09/19 10:00 Training Course London
Harnessing the Power of Co-Creation 10/09/19 10:00 Training Course Manchester
Tpas North East Member event 10/09/19 11:00 Event Redcar
Resident Engagement in Building Safety 11/09/19 10:00 Training Course Taunton
Effective Challenging & Questioning Skills 12/09/19 10:00 Training Course Midlands
Complaints: Delivering New Expectations 16/09/19 10:00 Event London
Data Protection and Customer Engagement 17/09/19 10:00 Training Course Manchester
Resident Engagement in Building Safety 19/09/19 10:00 Training Course Norwich
Scrutiny: Journey to Excellence 24/09/19 10:30 Training Course Manchester
Bringing Diversity Home 25/09/19 10:00 Event London
Tpas Midlands Member event 26/09/19 11:00 Event Coalville
Complaints: Delivering New Expectations 30/09/19 10:00 Event Midlands
Effective Challenging & Questioning Skills 02/10/19 10:00 Training Course Taunton