National Tenant Scrutiny Conference 2019


Scrutiny 2020

Tpas has been one of the driving forces behind the development and implementation of tenant led scrutiny since its inception within the Social Housing sector way back in 2010. 

As we enter another decade, the importance of successful tenant scrutiny has never been greater, as we see it referenced in the Governments Green Paper, the Together with Tenants Charter, and as a key part of the regulatory frameworks.

This first-ever national Tenant Scrutiny conference will focus on where scrutiny needs to be to make it successful, relevant and meaningful for another decade. It will bring together experienced scrutiny practitioners, leading speakers, along with a wide range of workshops designed to inspire, innovate and invite fresh thinking.

We are also pleased to announce that the conference will have a dedicated scrutiny knowledge exchange area, where delegates can swap and share examples of scrutiny practice with each other.

Keynote speakers

We will be joined by Jim Ripley, Chief Executive of Phoenix Community Housing and one of the tenant scrutineers, who will be talking about how important organisational culture is for successful scrutiny and how their award-winning scrutiny has improved services and accountability. 

We will also hear from Helen McHale, Chief Executive of Stockport Homes who will join us to talk about how tenant led scrutiny has been embedded within this sector, and what key benefits it has brought. 

Key topics

  • Scrutiny Positive Culture 
  • Scrutiny Models
  • Steps to Successful Scrutiny
  • Practical Skills for Scrutiny
  • Innovation and Future Thinking

Who should attend

This conference will provide a perfect opportunity for staff, residents, tenants, board members, councillors and anyone else with a passion for scrutiny to come together to learn, network and shape the future of tenant scrutiny in 2020 and beyond.




9.15am – 10.00am

Refreshments and Registration


Welcome and Ice breaker – Jenny Osbourne Tpas CEO

10.15am -11.15am

Keynote Speakers –  Creating the right scrutiny culture

  • Jim Ripley - Chief Executive - Phoenix Community Housing
  • Helen McHale - Chief Executive - Stockport Homes

11.15am -11.30am


11.30am -1.00pm


  • Delivering Scrutiny - Models and Methods
  • Collecting the Evidence
  • Steps to Successful Scrutiny
  • Essential Scrutiny Skills
  • Selling Scrutiny

1.00pm -2.00pm

Lunch and Scrutiny Knowledge Exchange

2.00pm -3.30pm

Workshops repeated


Plenary session – where next for scrutiny?


Takeaway drinks and Scrutiny Best Practice Guide


Wed 11th Dec 2019, 9:15am - 4:00pm

Venue Details

Aston Villa Football Club

Villa Park , Birmingham, West Midlands, B6 6HE


National Tenant Scrutiny Conference
Membership Staff Tenant
Members £199.00 £199.00
Non-Members £250.00 £250.00
Commercial Member – Contractor/Sub/Affiliate
Membership Staff Tenant
Members £250.00 N/A
Non-Members £250.00 N/A

Event Contact

Name: Helen Phillips


Phone: 0161 868 3500

Book Tickets

Sorry, there are no more tickets available for this event.