Webinar: Dealing With Complaints During COVID-19

Delivered by David Simmons and John Goodwin, members of the Sector Development & Engagement team at the Housing Ombudsman Service, this free for members webinar offers a unique overview and insight into complaints during the COVID-19 crisis.


The session will

  • Explain how the Housing Ombudsman Service has responded to the crisis
  • Examine what landlords across the country have done to deal with complaints
  • Highlight what best practice looks like in relation to complaints, repairs and anti-social behaviour
  • Explore the challenges ahead

How do I join the webinar?

We will be delivering this webinar on a system hosted by 'Go 2 Meeting'. In advance of the webinar, you will be sent a unique URL to join the event before it begins. In the meantime, please watch the video below to ensure you are able to join us. 


Date

Tue 9th Jun 2020, 11:00am - 12:30pm


Event URL:

https://www.tpas.org.uk


Tickets

Webinar: Dealing With Complaints During COVID-19
Membership Staff Tenant
Members FREE FREE
Non-Members £15.00 £15.00

Event Contact

Name: Helen Phillips

Email: helen.phillips@tpas.org.uk

Phone: 0161 868 3522


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