Engagement and Equalities

This session will explore the ways in which organisations can ensure the voice of all customers is heard, known and understood.


On this course:

  • We will consider the value of traditional and digital engagement methods in reaching all the landlord’s customers.

Cancellation Policy

All cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.

If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.

Once we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.


Tpas Right to Cancel

We aim to make sure that the training run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.


Need us to train
more than 4 people?

Delivering
in-house could work out more cost effective


Date

Thu 12th Nov 2020, 10:00am - 1:00pm


Venue Details

www.zoom.us

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Tickets

Engagement & Equalities
Membership Staff Tenant
Members £75.00 £75.00
Non-Members £100.00 £100.00

Event Contact

Name: Helen Phillips

Email: helen.phillips@tpas.org.uk

Phone: 07858 717373


Book Tickets