Getting the Most from Your Digital Meetings

A popular course that offers advice and tips on how to achieve productive meetings in a digital world, that are chaired well and make a difference. It will help you to focus on the issues in hand, make use of your valuable time, deal with different personalities and achieve results.

What you can expect to learn:

• Think about the reasons for and purpose of your meetings
• Identify the things that make meetings work and those that make them a waste of time
• Explore basic communication and team working skills that make meetings effective
• Practice ways of dealing with 'difficult' people
• Discuss how to produce a good agenda and useful minutes
• Consider ways to make meetings more interesting and effective and encourage others to attend

Audience:

Tenants and staff who want the meetings they attend or chair to achieve results. Ideal for tenant panel members, tenants associations and other community groups.

Your Trainer

Emma Gilpin - Tpas Associate

Most recently as a Housing Association Senior Manager Emma led on Customer/Community Engagement, Customer Communications and Neighbourhood Management. Achievements include; gaining Tpas Landlord Accreditation, a successful SMART review, delivering external funded partnership projects and completing a governance review of a Customer Engagement structure.

She offers facilitation, training and support in all areas of customer engagement, community development and communications along with the production of written, audio and visual materials to promote this work.

Cancellation Policy

All cancellations must be made in writing. If you cancel your place less than 7 working days before the webinar you will incur the full cost.

If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.

Once we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.

Tpas Right to Cancel

We aim to make sure that the webinars run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the webinar. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled webinar we will give you a full refund. Should we run the webinar again, we will give you priority.

What people say:

It was really useful learning how to involve others

I now know how to use other people's skills and how to manage myself in meetings

All of the course was useful, it was a great refresher for me