Ombudsman highlights failings from 8 landlords in new approach to sharing learning from severe maladministration
Thursday 11th of April 2024
The Housing Ombudsman has published its first 'learning from severe maladministration' report which highlights cases involving 8 landlords.
The first section of the report looks at some of the key themes highlighted in their recent spotlight report on activities, respect and rights and includes cases on discrimination, staff conduct and a lack of adjustments due to vulnerabilities.
You can read more of their report here.