Training Spotlight

Here at Tpas we love to hear from our clients about how our Training Services have made a difference within their organisation.

Each month we we be inviting a Tpas Training Client to share their experience, engagement achievements and feedback.

Training Spotlight - October 2023

Client: Wythenshawe Community Housing Group

Training Course: Chairperson Training

Trainer: Kevin Farrell - Tpas Associate

We asked Daniel Williams from WCHG to share their experience of Tpas Training Services.  If you'd like to contact Daniel about any of the below, please click here.

Why has your organisation invested in engagement training?

To support chairs of panels, TARAs and other voluntary/community organisations to perform their roles most effectively.

Why did you choose Tpas Training Services?

Tpas's reputation within the sector.

What three words best describe your Tpas training experience?

  • Useful
  • Informative
  • Accommodating

Would you recommend Tpas Training to others?


Do you have any feedback quotes you'd like to share with us?

Customers were full of praise for the trainer Kevin and his patience

I'd like to be in the spotlight

If you'd like to be in the spotlight and talk about your experiences with Tpas' Training Programme, please fill out this form, and send to Helen Phillips, Learning & Development Co-ordinator –

If you'd like further information on how Tpas can help with your training needs then please email us -

What people say

'I wanted to thank you for a the training session Jackie Grannell delivered for us. The tenants really enjoyed it and we have all taken some good learning points which will help Tenant Voice with future agendas and meetings.

The questioning and listening skills were extremely helpful and will will praceice these in future meetings. We have sometimes struggled with this and the group has been perceived to be a little confrontational on occasions so some really useful tools in their toolkit at hand now.  Working Together/Effective Challenge & Questionsing Skills for tenants Community Housing

'As usual, Jackie's training was thought provoking and useful, I have already referred back to my notes and implemented the 5 stage approach.  I'm really pleased that staff from outside of our engagement team participated in the course and found it very insightful.' Survey Skills Digital Training for Stockport Homes

'Probably the best training I have attended for a long time, it really got my brain ticking over, very excited to get cracking and try some new things. It worked well split over two days and loved the breakout rooms in Zoom.' Behavioural Insights Digital Training for LiveWest

'Although material covered in an earlier life, it was enjoyable and well-presented despite the challenges of the Covid situation, thank you' Effective Challenging & Questioning Skills for Red Kite Housing