Showing 1 to 3 of 3 articles.
Tuesday 17th of May 2016
Delivering the accreditation puts us in a unique position of working with residents, staff and Board members to understand how they can support improvement and drive a customer care culture further forward in their organisation.
Topics: Strategies, Plans & Reports
Wednesday 4th of May 2016
Our policy advisor, Abi Davies, gives her opinion on what we should expect next from the lords
Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value