Blog

Showing 1 to 4 of 4 articles.


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Revolutionising resident governance and re-energising our approach

Wednesday 20th of February 2019

We asked Jackie Perry, Assistant Director of Communities and Customer Service at Muir Group Housing Association what difference Tpas had with changing their model of engagement.

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Hull City Council Housing Academy

Monday 18th of February 2019

Hull City Council are doing some very exciting things right now with their Housing Academy. We asked Andy Stamp, Hull City Council Tenant Participation Officer to tell us more. 

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A fantastic and inspirational day

Monday 18th of February 2019

We asked Sherilee Jepmond, Tenant Participation Officer at Hull City Council to tell us all about her recent experience of hosting our regional members event. 

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Where do you want to be on the scale of resident engagement?

Wednesday 6th of February 2019

Our consultancy manager, Emma-Jane Flynn led a research project alongside the Local Government Association (LGA). In this blog Emma talks about what she learnt from sharing good practice around what councils are doing to engage their tenants.

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  • Community Engagement (8)
  • Customer Insight (10)
  • Digital Engagement (1)
  • Measuring Value (12)
  • National Housing Policies (3)
  • Regeneration (1)
  • Regulation & Standards (2)
  • Scrutiny & Co-regulation (12)
  • Strategies, Plans & Reports (17)
  • Tenant Engagement (9)