Information and insight
We’re skilled at using and providing the right information
To ensure your engagement is fully maximised you need to ensure you’re accessing the right information, at the right level, at the right time, from the right people and in the right way.
This is all tough to get right.
Download our 'Information and Insight' standard guidance
We can help you:
- Embrace new technologies to increase your access to essential information such as feedback, ideas and benchmarking.
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Identify the best methods for gathering information about customer opinions, needs and wants.
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Be smarter with profiling so your information gathered truly reflects your tenant, leaseholder and community.
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Measure yourself against a national benchmark to learn and be inspired by others.
Get in touch to explore how we can help you
Our customer insight opportunities and knowledge
Upcoming training and events
- Measuring Impact in Tenant & Community Engagement - www.zoom.us
- Building Safety - Understanding Legal Responsibilities - www.zoom.us
- Using Behavioural Insights to Increase Involvement - www.zoom.us
Latest news
- Golden Nuggets – (Not the edible kind!) My key takeaways from the Scrutiny Conference
- Asset-Based Community Development training with Nurture Development- Starts Sept 2023
- Tpas launch 3rd Edition of National Tenant Engagement Standards
- Homes in Sedgemoor Scoop Prestigious Awards!