Resource Hub

To access the Tpas Resource hub you need an account. Follow the steps in our help section to start your own Tpas website account.

Or, if you've already got an account go to our login page.


 Search by topic

Building Safety (6)
Commercial Membership (1)
Community Engagement (34)
Customer Insight (6)
Digital Engagement (21)
Engagement (6)
Leasehold/Shared Ownership (3)
Measuring Value (15)
Member Forums (156)
Membership Materials (141)
National Housing Policies (142)
Online platform (5)
Regeneration (6)
Regulation & Standards (140)
Scrutiny & Co-regulation (115)
Spread the Word (9)
Strategies, Plans & Reports (109)
Technology (7)
Tenant Engagement (85)
Tenant Engagement Standards (7)
Tenant Panels / Associations (53)
Tenant Satisfaction Measures (3)
Tpas Awards-Good Practice (25)
Tpas Products and Services (39)
Volunteering (13)
White Paper (71)
Youth Engagement (10)

Refine your search:

Use the filters below to help you find what you're looking for...

By category...

by file type...

or search by keyword...

 Reset

Documents:

Priced documents may have different prices for members and non-members. Log in to see the best price.
Title Date Type  
LA and ALMO member meet up Councillor Fishbowl April 2023 09/05/23 Members Only
Recorded Webinar The Housing Ombudsman – Complaint Handling Code 110523 11/05/23 Members Only
Tpas Staff Scutiny Meet up 160523 Notes and Recording 17/05/23 Members Only
Recorded Webinar Getting the Most from your Tpas membership May 23 03/07/23 Members Only
Recorded Event Housing Summit on TSMs and Regulation June 23 03/07/23 Members Only
Recorded Webinar Tpas National Engagement Standards webinar June 23 24/07/23 Members Only
Recorded Event LA & ALMO Staff Meet Up Fishbowl interview on TSMs July 23 25/07/23 Members Only
Recorded Webinar Tpas getting the most from your membership webinar July 23 26/07/23 Members Only
Recorded Webinar The Housing Ombudsman Spotlight Report on knowledge and information management020823 10/08/23 Members Only
Recorded Webinar End Furniture Poverty - the extent of furniture poverty report 310823 04/09/23 Members Only
Recorded Webinar Consumer Standards Consultation Session with the Regulator for Social Housing 310823 04/09/23 Members Only
Recorded webinar Tpas Accreditation all you need to know May 2023 07/09/23 Members Only
Recorded Webinar Tpas Housing Summit – Focus on Complaints 070923 12/09/23 Members Only
Recorded Webinar: The Housing Ombudsman Spotlight Report on Information and Knowledge Management 190923 20/09/23 Members Only
Recorded Webinar The Building Safety Regulator live session 210923 25/09/23 Members Only