Patching the Safety Net - Measuring the impact of UC on tenants and landlords - Survey results

Wednesday 17th of July 2019

The NFA and ARCH have published the results of their annual survey into the impact of UC on tenants and landlords. 39 organisations responded to this year’s survey – including the majority of ALMOs – managing over half a million social and rented properties. About 12% of households are now on UC.

They have summarised the main findings in the Executive Summary at the front of the report.  Whilst they highlight the fact that levels of UC housing debt are still considerably higher than HB debt, they have also focused in the report on the level of resources which members are investing to support tenants to manage the move across to UC. The report also looks at the new ways of working – such as the focus on sustainability – which are supporting tenants to manage arrears.


You can download the full report here


The National Federation of ALMOs (NFA) represents England’s 31 arms-length management organisations (ALMOs). ALMOs are not-for-profit council-owned housing companies that manage nearly 420,000 council homes across 34 local authorities. First established in 2002 as part of the Government’s Decent Homes programme, ALMO companies now work with their parent councils to deliver diverse housing services. These range from new-build development to support for residents’ employability, financial resilience and health and well-being.


ARCH is an association of councils in England who have retained ownership and management of their council homes and works on their behalf to get the best deal for councils and tenants. About 100 local authorities still own and manage around 800,000 homes, and ARCH’s aim is to make sure that a positive future for council housing is secured.