Members' news
Showing 1 to 3 of 3 articles.
Tpas Visits the North East for our Regional Members Event
Thursday 16th of May 2024
On Thursday 2nd May, our North East regional member event took place. We were kindly hosted by Northumberland County Council and brought together 60 attendees from 10 different member organisations from across the North East.
Topics: Member Forums, Membership Materials
Customer Journey Mapping with Phonenix Community Housing
Friday 3rd of May 2024
Our Head of Consultancy, Julie Butterworth recently spent two days with teams from Phoenix Community Housing, working with residents and teams trying to understand their 'lived experience' when their homes had damp and mould.
Time was also well spent, looking at the processes in place and ways to improve communication.
Topics:
Regional Member Event in the Midlands
Thursday 2nd of May 2024
On Tuesday this week, 30th April, we held our Midlands Regional member event. We were kindly hosted by Platform Housing Group at their offices in Birmingham.
We had a great turnout of 29 attendees from 15 different organisations from across the Midlands.
You can read more about the topics discussed and good practice sharing.
Topics: