Resources for engagement
We can identify the right support you need for effective engagement
As the saying goes, ‘you’ve got to invest to gain’. Planned investment is critical to reap all the rewards that effective engagement can bring.
With our support, we can ensure that your tenant involvement supports you to focus and maximise your resources and making sure you’re effective in delivering your essential outcomes.
Download our 'Resources for Engagement' standard guidance
We can help you:
- Develop your staff skills, knowledge and experience to ensure your whole organisation contributes to your engagement strategy.
- Identify your key stakeholders such as tenants, leaseholders and community members to target your engagement activities.
- Recruit, support and retain your volunteers so they can competently influence, co-design and scrutinise.
- Raise the capacity of your local community resources to enable sustainable projects.
Our tenant engagement opportunities and knowledge
Upcoming training and events
- Equity, Diversity & Inclusion (EDI) for Involved Customers - www.zoom.us
- Mystery Shopping - www.zoom.us
- Chairing Skills - www.zoom.us
- Strategic Thinking & Working: A Guide for Tenants - www.zoom.us
Latest news
- Accredited Community Mediation Training
- EDI - It's A Hot Topic!
- In Praise Of
- Working Together to Improve Community Engagement and Resident Satisfaction in a Housing Redevelopment Project
Latest documents
- Recordd Webinar Ensure Every Tenant Voice Is Heard and Acted On – Using AI to Transform Feedback into Action 021025
- Housing Summit on Rewards and Incentives 250925
- Tpas webinar Your Voice Matters, Policy Consultation Spending Review 220725
- Recorded webinar Tpas Measuring Engagement Club Meet up 100325