Learning with Tpas
All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.
Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too.
Remember all of our training sessions are discounted for Tpas members, and some are even free!
View our Calendar below
Training and events:
| Title | Start | Type | Town |
|---|---|---|---|
| Embedding a Culture of Inclusive Customer Care | 18/09/25 10:00 | Training Course | www.zoom.us |
| Digital Engagement & Social Media | 19/08/25 10:00 | Training Course | www.zoom.us |
| Dealing with Difficult Situations/Resolving Conflict | 23/10/25 10:00 | Training Course | www.zoom.us |
| Creating a Positive Engagement Culture | 25/09/25 10:00 | Training Course | www.zoom.us |
| Creating a Positive Engagement Culture | 10/12/25 17:00 | Training Course | www.zoom.us |
| Complaint Handling - Meeting Current Expectations and Involving Residents | 02/10/25 10:00 | Training Course | www.zoom.us |
| Chairing Skills | 12/08/25 10:00 | Training Course | www.zoom.us |
| Chairing Skills | 16/10/25 10:00 | Training Course | www.zoom.us |
| A Councillors guide to Social Housing Consumer Standards (Free) | 14/10/25 11:00 | eLearning | n/a |