Accredited training

Tpas is an Approved Centre delivering courses accredited by the Chartered Institute of Housing (CIH) and Open Awards.

What is accredited training?

Accredited training is training recognised by an awarding body. It guarantees the participant has achieved a certain level of skills and competence in that subject area. To acheive a qualification or award participants must produce work that is assessed by a designated tutor. All marking is then verified through quality checks by the awarding body before certificates are issued.


Chartered Institute of Housing (CIH) accredited training

Level 3 Award in Resident Scrutiny - This course is ideal for volunteers or staff who are currently involved in scrutiny or may like to be involved in the future.

There are two routes one which incorporates reflection about a scrutiny review another which relys on learning about scrutiny rather than carrying it out in practice.  

The course gives context, develops confidence, recognises work carried out already and encourages reflection and improvement.

Level 2 Award in Involvement in Housing and Communities - This is a new qualification with a range of routes that provides accreditation linked to a variety of involvement activities.

The qualification is suitable for tenant and resident volunteers. It aims to provide the skills and knowledge to help develop active involvement either locally or formally with the housing provider. .

There are four different pathways, click the following links to find out more:


Open Awards accredited training

Tpas offer a range of short 10 hour Level 2 Awards accredited by Open Awards.  They are great introduction to accredited training for staff and volunteers.   The courses are offered as in house face to face training over two days or through tutor led Elearning over two weeks.

Courses include:

  • Understanding Tenant Scrutiny  - face to face and e learning
  • Understanding Housing Management Performance Information - face to face and e learning
  • Social Media - Getting Involved Online  - E learning
  • Effective Meetings - face to face and E learning 
  • Tenant Involvement - being launched November 17

Find out more about the range of Open Awards accredited courses we offer.

Find out more about our range of accredited and non accredited Elearning courses we offer.


Also from Tpas

Tpas also offers a full support and mentoring service to help organisations develop their approach to tenant engagement, involvement and scrutiny. Check out our consultancy offers influence and scrutiny,  engagement strategy  and many others. 


What people say

The way the course was conducted both in length and content was excellent.

Derwent living, CIH Award in Resident Scrutiny learner

I thoroughly enjoyed the course, the tutor was extremely enthusiastic, knowledgeable  and supportive which enabled me to have confidence in my understanding of the topics.

Nottingham, CIH Award in Resident Scrutiny learner

Good effective tutorials and training. Very informative and helpful the course was just what I needed to help me understand what is expected of me.

The whole thing was a big eye opener. Trainer was articulate and a good communicator.

Open Awards Understanding Scrutiny learner