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An Ombudsman service shouldn’t be shrouded in mystery

Tuesday 28th of July 2020

An Ombudsman service shouldn’t be shrouded in mystery. It should be open, easy to access and transparent. We are changing to make that happen at the Housing Ombudsman Service.

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Topics: National Housing Policies, Regulation & Standards


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What does engagement look like after lockdown?

Wednesday 22nd of July 2020

We asked Head of Resident Engagement at Sovereign, Aasia Nisar to tell us what she expects resident engagement to look like in the future.  

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