National Scrutiny Review
Thank you for helping us review how social housing landlords have responded to the COVID-19 crisis.
Tpas want to conduct a national scrutiny review to understand how social housing landlords have responded during COVID-19 crisis.
What's the review all about?
We know many Social Housing providers have undertaken their own internal review into their response to the Covid 19 crisis, and while these reports have been insightful and interesting, it is not clear how involved tenants have been in these.
Tpas, therefore, wanted to ensure that the experiences, views and stories of customers/tenants/residents, across the country, were captured effectively to ensure that good practice is shared, lessons learnt are highlighted and acted upon, and future expectations of customers are communicated.