National Engagement Professionals Conference 2025
Welcome to the National Engagement Professionals Conference 2025
Tuesday 18th March, Belfry Hotel, Nottingham.
Get ready for an inspiring day of insights, ideas, and collaboration at the National Engagement Professionals Conference 2025. Whether you're a seasoned professional or new to tenant engagement, this event promises something for everyone.
Programme Highlights
Here’s what you can expect from this year’s conference:
Morning Sessions
From 8:45 AM
Arrivals and Registration
Arrive early to register, grab a coffee, and connect with fellow delegates.
9:30 AM
Welcome from TPAS
Start your day with a warm welcome and an overview of the day.
9:45 AM
Engagement and Regulation Spotlight
Join us for a keynote session featuring leading voices in the sector:
- Jack Smith – Assistant Director, Assessment and Tenant Engagement, Regulator of Social Housing
- Julia Prichard – Chief Tenant Officer, Saffron Housing
- Senior Leader (TBC) – Local Authority/ALMO
11:15 AM
Break
Recharge and prepare for the morning breakout sessions.
11:30 AM
Morning Breakout Sessions (Choose one)
Session Title |
Details |
Speaker(s) |
Building a Partnership of Equals (AM1) |
Learn how L&Q is creating genuine partnerships with tenants through its impact measurement planning, co-creation and volunteer management frameworks. |
Sophie Leedham, L&Q |
Participative Approaches to Engagement (AM2) |
Explore how participative and creative approaches can take your engagement to new heights |
Lewis Kinch Co-Creation & Innovation Manager, Southern Housing |
Regulation, Inspection, and Engagement: Local Authority/ALMO Special (AM3) |
Join the Social Housing Regulator for an exclusive workshop designed specifically for local authority and ALMO delegates. This interactive session provides a valuable opportunity to engage directly with the regulator and gain a deeper understanding of what inspections and the new regulatory standards mean for your organisation. |
Social Housing Regulator |
Is There a Seat at the Table? (AM4) |
Examine inclusivity and representation, and the voice of ethnic minorities in formal engagement using insight from the soon to be published Tpas research report. |
Kai Jackson and Louise Holt (Tpas) |
1:00 PM – 1:50 PM
Lunch and Networking
Enjoy a delicious lunch and take the opportunity to meet new people, share experiences, and build connections.
Afternoon Sessions
1:50 PM – 2:20 PM - Post-Lunch Plenary: "What Makes an Engagement Professional?"
Speaker: Caritas Charles
A light-hearted, yet honest look at the joys and challenges of working as an engagement professional.
2:30 PM – 4.00 PM
Afternoon Breakout Sessions (Choose one)
Session Title |
Details |
Speaker(s) |
||
Our Engagement Journey (PM1) |
Discover how Sovereign Network Group continues to improve and evolve tenant engagement. |
James, Taylor Sovereign Network Group |
||
Learning from Outside the Sector: Why Culture Matters (PM2) |
Explore the critical role of culture in fostering meaningful engagement and how an "out of sector" perspective can positively impact on this. |
Lynne Pitwood, Bernicia Homes |
||
Tenant Engagement In Complaints Resolution (PM3) |
Obtain insight and ideas that will help your organisation effectively harness the power of tenant engagement in complaints |
Dave Simmons and John Goodwin | ||
Unlocking the Power of Scrutiny: Mastering the Art of Effective Oversight (PM4) |
Discover how to turn scrutiny into a powerful tool for driving positive change! In this dynamic workshop, we’ll explore what excellence in scrutiny truly looks like and how you can leverage it to achieve impactful results |
Emma Gilpin and Tonia Punter-Ojong, Tpas |
4PM Conference Close
Why Attend?
- Learn from Experts: Hear from sector expects and experienced practitioners.
- Practical Sessions: Choose breakout sessions tailored to your interests and challenges.
- Networking Opportunities: Meet other professionals passionate about tenant engagement.
Cost
Member rate of £249
Non-member price is £310
(plus VAT)
About the Hotel
We have some rooms on hold at the hotel for the night before the conference - 17th March. This is at a special rate of £119 B&B. Please click here to book your places. This rate is valid until Thursday 6th March 2025.
There is plenty of free parking at the hotel.
The hotel is 5 miles from Nottingham Train Station. It is very close to junction 26 on the M1 motorway.
The Belfry Nottingham has some fabulous leisure facilities for you to take advantage of, there is a pool, spa and gym!
Exhibitiors
During the Conference, there will be time for you to chat to our Exhibitors about the work they are doing, we are delighted to be joined by:
LGBTQ+ Housing Pledge - Stonewall Housing
If you would like to showcase your organisation at our Conference Exhibition, please do get in touch. Email lisa.holt@tpas.org.uk. More info can be found here
Further information
If you have any questions or need further information, please call Lisa Holt on 0161 868 3500 or email lisa.holt@tpas.org.uk
Date
Tue 18th Mar 2025, 9:00am - 4:00pm
Venue Details
The Nottingham Belfry Hotel
Off Mellors Way, Woodhouse Way, Nottingham, Nottinghamshire, NG8 6PY
Tickets
National Engagement Professionals Conference 2025 | ||
---|---|---|
Membership | Staff | Tenant |
Members | £249.00 | N/A |
Non-Members | £310.00 | N/A |
Event Contact
Name: Lisa Holt
Email: lisa.holt@tpas.org.uk
Phone: 0161 868 3500
Book Tickets