Resident Closeness: Building Meaningful Connections That Drive Better Outcomes (Free)

Join us for a webinar exploring Resident Closeness, an innovative approach that transforms how organisations connect with people through the lived experience.

This session will demonstrate how colleagues across your organisation can actively engage with residents to uncover what truly matters in their daily lives and identify the moments that can have the greatest impact, helping to deliver positive outcomes. 

Through practical tips and proven techniques, you'll discover how to move beyond surface-level interactions to foster genuine understanding and meaningful connections. This webinar will equip you with actionable strategies to deepen resident engagement, drive cultural change within your organisation, and ensure that resident voices shape the services and experiences you deliver. 

This webinar is being delivered by TLF, you can find out more about TLF here 

How do I join the webinar?

We will be delivering this free webinar on zoom - you will be sent a link to access the session a few days before.

Information regarding recording of this online event.

Please note this session will be recorded. We do this so that attendees and Tpas members can revisit the content afterwards.
The recording will be shared with registered attendees and available for Tpas members to download afterwards on the Tpas website.
The recording will be stored securely in the Tpas online resource hub and available on the YouTube platform (only available with the link to view).

We hope you can join us!