National Tenants Conference 2026
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Bookings now open!
The Tpas National Tenant Conference 2026 is now on sale, and we’re busy putting together an exciting two-day programme designed especially for tenants and residents from across the country.
This flagship event brings tenants together to learn, share experiences, build confidence and strengthen their voice.
Across the two days, you can expect inspiring speakers, practical workshops, real-life examples of what works, and plenty of opportunities to connect with other tenants.
Whether you’re new to involvement or have years of experience, the conference offers something for everyone, with sessions that are interactive, accessible and focused on the issues that matter most to tenants.
Book your place now to take advantage of our early bird rates -spaces are limited and always in high demand.
We can’t wait to welcome you for two energising days of learning and connection.
Programme
Theme: Power, Voice & Influence
DAY 1
08:30 - 09:30 - Registration, Exhibition & Networking
09:30 - 11.00 - Opening & Keynote The future of tenant voice and influence
11:00 - 11.20 - Break & Exhibition
11.20 - 12:50 - Workshop Block A (6 sessions)
12:50 - 14.00 - Lunch, Networking & Exhibition
14.00 - 15:30 - Workshop Block B (6 sessions)
15:30 - 15:50 - Break
15:50 - 16:45 - Tenant Panel Session: “In the room where it happens”
Evening (19:00 onwards) - Dinner & Entertainment
DAY 2
08:30 - 09:15 - Morning Networking & Exhibition
09:15 - 10:45 - Workshop Block C (6 sessions)
10:45 - 11:15 - Break
11:15 - 12:45 - Workshop Block D (6 sessions)
12:45 - 14.00 - Lunch & Networking
14.00 - 14.45 - Tenant Talks - 4 short, high-energy tenant stories “What changed because we got involved”
14.45 - 15.00 - Closing Session
Keynote Speakers
Peter Apps
Pete Apps is a journalist and author of the Orwell Prize-winning book Show Me The Bodies which covers the build up to the Grenfell Tower fire. He spent 10 years writing at industry magazine Inside Housing and his work has also appeared in The Guardian, The New Statesman, The Times, The Independent and Private Eye. He appeared in the Netflix film Grenfell: Uncovered in 2025.
Jack Smith
Regulator of Social Housing, Assistant Director Assessment and Tenant Engagement
Jack leads the regulator’s work on tenant engagement. His role includes talking with tenants across the sector, developing regulatory practice using tenant insight and engagement and running the regulator’s referrals and enquiries function. He has previously worked in roles in regulation in higher education and in policy roles in local government and a children’s participation charity.
Workshops
Here is a selection of the workshops that will take place during the 2 days. These are subject to change.
Before the event, you will be sent the full list so you can pick which workshops you would like to take part in.
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Turning Your Voice into Action: How to Influence Your Landlord Want to make a real difference where you live? This practical session shares effective ways tenants can raise issues, shape decisions and influence landlords constructively. Learn how to be heard and get results. |
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Making Sense of Data: What Tenants Need to Know Data can be powerful when you understand it. This session will help tenants read performance figures, ask better questions and use information to challenge, improve services and hold landlords to account. |
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The State of Social Housing: What’s Changing and Why It Matters Social housing is changing fast. Join this session for a plain-English look at the latest policy, regulation and sector developments and what they mean for tenants and communities
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Building Influence Beyond Your Own Landlord Want to create change beyond your own organisation? Discover how tenants can work regionally and nationally, connect with others and influence housing policy across the sector. |
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Journey to Excellence: What Great Tenant Engagement Looks Like Explore what makes an organisation stand out in tenant engagement. Hear examples of excellent practice and learn how landlords and tenants can work together to achieve high standards. |
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Stronger Tenant Panels: How to Make Them Work Tenant panels can be powerful when done well. This session looks at how to run effective panels, improve participation, keep meetings focused and ensure real impact. |
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AI for Tenants: A Simple Introduction Artificial Intelligence is everywhere but what is it, and how could it help tenants? A jargon-free introduction to AI, with practical examples and a look at the opportunities and risks. |
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Ministry of Housing Update: National Priorities for Tenants - TBC Hear directly from the Ministry of Housing, Communities and Local Government on current priorities, upcoming changes and what matters most for tenants. |
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Inspection in the Spotlight: A Tenant Perspective What does inspection look like from a tenant point of view? Hear lived experience, lessons learned and how tenant voices can shape successful inspections. |
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Communicating with Confidence Build the skills to speak clearly, make your point and communicate effectively in meetings, consultations and everyday tenant involvement roles. |
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Scrutiny Made Simple: An Introduction for Tenants New to scrutiny? This session explains what scrutiny is, why it matters and how tenants can use it to improve landlord performance and services. |
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Understanding the Regulator of Social Housing - TBC What does the Regulator do, and why does it matter to tenants? A practical guide to consumer standards, inspections and regulation in England. |
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Inclusivity Champions: Making Engagement Fairer Learn how Inclusivity Champions can help ensure tenant engagement reflects all communities. Explore practical ways to reach underrepresented voices and remove barriers. |
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Tackling Social Housing Stigma Social housing stigma affects people and communities every day. Join this important discussion on challenging stereotypes, changing narratives and building pride. |
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Chairing Meetings and Speaking Up with Confidence Learn how to chair meetings effectively, encourage participation and speak up with confidence in formal settings. |
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Pass It On: Sharing What You’ve Learned with Others Been on training or attended events? Learn how to turn new knowledge into something useful for other tenants and your community. A practical session on sharing learning well. |
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Complaints That Count: Insight from the Housing Ombudsman - TBC Hear directly from the Housing Ombudsman Service on complaints trends, common issues and how effective complaint handling can drive service improvement. |
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National Tenant Alliance: Who They Are and Why They Matter Find out about the National Tenant Alliance, what work they are doing and their plans for the tenant voice nationally. |
Costs
Evening meal and entertainment included in prices
2 day early bird member only rate - £399
2 day early bird non-member rate - £525
For bookings from 1st May 2026
2 day member only rate - £515
2 day non-member rate - £665
For carers cost please contact us
All ticket costs are subject to VAT
Hotel Information
The Orchard Hotel is situated next door to the conference venue. Visit the website here
We have a special rate for bedrooms on Monday 13th July and Tuesday 14th July. These can be booked directly with the hotel. The cost is £115 per room per night, bed and breakfast. To book, use this link
The hotel has 5 accessible rooms, if an accessible room is required, we would recommend you book your room as soon as possible. There are lots of rooms with walk-in shower. Ground floor bedrooms can also be requested.
Travel Information
There is plenty of free parking at the venue / hotel. There are also electric car charging points.
Using public transport
The conference centre and hotel are 4 miles, (approx. 15 minutes drive) from Nottingham town centre and train station. A taxi will cost approx. £10-£15.
There is also a local train station called Beeston which is 4 miles away.
You can also use the Nottingham tram directly to the University Campus. Take the tram to University Boulevard and the conference centre is around 10 minutes walk away.
By Road
East Midlands Conference Centre is situated off the M1, Junction 25, 3 miles from Nottingham.
Visit the venu website to see their accessible amenities
Further information
To make your booking you will need an account for the Tpas website - if your organisation is a Tpas member and you don't already have an account, seach for the organisation here.
If you have any issues with booking your conference place, please email lisa.holt@tpas.org.uk
If you have any other questions or need further information about the conference, please call Jordan Walker on 0161 871 8521 or email jordan@connectin.co.uk
For any cancellation or amendments once you have booked, please check out our terms and conditions. Please email Lisa.holt@tpas.org.uk for further information.
Sponsorship Opportunities
If you are interested in becoming a conference sponsor, please contact lisa.holt@tpas.org.uk
Our Event sponsors
Date
Tue 14th Jul 2026, 8:30am - Wed 15th Jul 2026, 3:00pm
Venue Details
East Midlands Conference Centre
Beeston Lane,, Nottingham, Nottinghamshire, NG7 2RJ
Tickets
| 2 Day Delegate Rate Early Bird (book by 30th April 2026) | ||
|---|---|---|
| Membership | Staff | Tenant |
| Members | £399.00 | £399.00 |
| Non-Members | £525.00 | £525.00 |
| 2 Day Delegate Rate (book from 1st May 2026) | ||
| Membership | Staff | Tenant |
| Members | £515.00 | £515.00 |
| Non-Members | £665.00 | £665.00 |
Event Contact
Name: Jordan Walker
Email: jordan@connectin.co.uk
Phone: 0161 871 8521
Book Tickets