Governance: Session 3 - Creating a Positive Engagement Culture

The three elements of this course will help  involved customers and staff  to consider effective ways for governance, assurance and co-regulation to benefit the organisation and its customers.

On this session:

  • We will explore the benefits of having or developing an outcome focussed approach to customer engagement – no more ‘tick-box’ exercises

Need to train
a group of people?

in-house could work out more cost effective


Mon 13th Jul 2020, 10:00am - 1:00pm

Venue Details


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Creating a Positive Engagement Culture 130720
Membership Staff Tenant
Members £75.00 £75.00
Non-Members £100.00 £100.00

Event Contact

Name: Helen Phillips


Phone: 0161 868 3500

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