Webinar: A New Complaint Handling Code for the Sector
Delivered by David Simmons and John Goodwin, members of the Sector Development & Engagement team at the Housing Ombudsman Service, this free for members webinar offers a unique insight into the new Complaint Handling Code launched in July 2020.
The session will
- Explain all about the new Complaints Handling Code
- What is it? Aims?
- Key Points
- The Scheme - what is is? New powers
- Implementation and timings
How do I join the webinar?
We will be delivering this webinar on a system hosted by 'Go 2 Meeting'. In advance of the webinar, you will be sent a unique URL to join the event before it begins. In the meantime, please watch the video below to ensure you are able to join us.
Wed 25th Nov 2020, 10:00am - 11:30am
|Webinar: A New Complaint Handling Code for the Sector|
Name: Helen Phillips