Webinar: A New complaint Handling Code for the Sector

Delivered by David Simmons and John Goodwin, members of the Sector Development & Engagement team at the Housing Ombudsman Service, this free for members webinar offers a unique insight into the new Complaint Handling Code launched in July 2020.

The session will

  • Explain all about the new Complaints Handling Code
  • What is it? Aims?
  • Key Points
  • The Scheme - what is is? New powers
  • Implementation and timings

How do I join the webinar?

We will be delivering this webinar on a system hosted by 'Go 2 Meeting'. In advance of the webinar, you will be sent a unique URL to join the event before it begins. In the meantime, please watch the video below to ensure you are able to join us. 


Tue 15th Dec 2020, 10:00am - 11:30am

Event URL:



Webinar: A New Complaint Handling Code for the Sector
Membership Staff Tenant
Non-Members £15.00 £15.00

Event Contact

Name: Helen Phillips

Email: helen.phillips@tpas.org.uk

Phone: 07858 717373

Book Tickets

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