Webinar: A New complaint Handling Code for the Sector

Delivered by David Simmons and John Goodwin, members of the Sector Development & Engagement team at the Housing Ombudsman Service, this free for members webinar offers a unique insight into the new Complaint Handling Code launched in July 2020.


The session will

  • Explain all about the new Complaints Handling Code
  • What is it? Aims?
  • Key Points
  • The Scheme - what is is? New powers
  • Implementation and timings

How do I join the webinar?

We will be delivering this webinar on a system hosted by 'Go 2 Meeting'. In advance of the webinar, you will be sent a unique URL to join the event before it begins. In the meantime, please watch the video below to ensure you are able to join us. 


Date

Tue 15th Dec 2020, 10:00am - 11:30am


Event URL:

https://www.gotomeeting.com


Tickets

Webinar: A New Complaint Handling Code for the Sector
Membership Staff Tenant
Members FREE FREE
Non-Members £15.00 £15.00

Event Contact

Name: Helen Phillips

Email: helen.phillips@tpas.org.uk

Phone: 07858 717373


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