Maximise the Power of Scrutiny

After all the hard work that goes into a scrutiny review, can you really risk not communicating and circulating the findings and recommendations effectively? Of course not!

Further Details

That's why we have designed this specialist scrutiny course to equip you with all the skills and knowledge needed to ensure your review packs a real punch!

Your Trainer

Emma Gilpin - Tpas Associate

Most recently as a Housing Association Senior Manager Emma led on Customer/Community Engagement, Customer Communications and Neighbourhood Management. Achievements include; gaining Tpas Landlord Accreditation, a successful SMART review, delivering external funded partnership projects and completing a governance review of a Customer Engagement structure.

She offers facilitation, training and support in all areas of customer engagement, community development and communications along with the production of written, audio and visual materials to promote this work.

Cancellation Policy

All cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.

If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.

Once we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.

Tpas Right to Cancel

We aim to make sure that the training courses run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.

Need to train
a group of people?

in-house could work out more cost effective


Fri 12th Mar 2021, 10:00am - 3:00pm

Venue Details

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Maximise the Power
Membership Staff Tenant
Members £100.00 £100.00
Non-Members £150.00 £150.00

Event Contact

Name: Helen Phillips


Phone: 0161 868 3500

Book Tickets

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