Holding Your Landlord to Account

The elements of this course will help  involved customers and staff  to consider effective ways for governance, assurance and co-regulation to benefit the organisation and its customers.

On this course:

• We will explore the ways to link formal customer involvement with the governance of the landlord
• Explore the skills required of those people who are formally involved in governance and co-regulation

Cancellation Policy

All cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.

If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.

Once we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.

Tpas Right to Cancel

We aim to make sure that the training run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.