Tpas Housing Summit - Focus on Complaints (Free)

New for 2023 -  Tpas Housing Summits

Our Summits give our members the space and time to explore the big issues in the Housing and Engagement world, bringing you speakers, good practice exchanges, and lively debates.

The Summits are free for members, and you can stay for all whole summit or simply drop into the sessions that interests you.

Our next Summit takes place on 7th September at 10am talking all things Complaints.


10.00am – 11.00am

The Housing Ombudsman will go through their latest work and thinking around complaints


11.05am – 12.00pm

Places for People will guide us through the creation of their tenants complaints panel and some of the successes they have had with it.


12.00pm  - 12.15pm



12.15pm – 1.15pm

Collaboration network – will show you how they are bringing together best practice around complaints from across sectors from Housing to Banking and how solutions can be found everywhere !


How do I join the event?

We will be delivering this webinar on Zoom. In advance of the session, you will be sent a unique URL to join the event before it begins.

If you have any questions about the session, please contact Lisa Holt - email


Thu 7th Sep 2023, 10:00am - 1:30pm

Event URL:


Tpas Housing Summit - Focus on Complaints
Membership Staff Tenant
This event is members only.

Event Contact

Name: Lisa Holt


Phone: 01618683500

Book Tickets

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