Top Ten Tips for Effective Consultation

Whether it’s asking for customers views on services, or getting opinions on priorities for local communities, there’s no escaping the fact that consultation forms a huge part of the engagement work so it’s vital we get it right.

This bite size session will help you to do just that by sharing with you some of the tried and tested top consultation tips, as well as highlighting some of the pitfalls to avoid  in your consultation activities. Specifically it will

• Examine how to plan an effective consultation programme
• Identify good practice around surveys design
• Explain how to deliver good quality consultation

Important Information

The course will run from 10am until 12pm.

The price is plus VAT.

Cancellation Policy

All cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.

If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.

Once we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.

Tpas Right to Cancel

We aim to make sure that the training courses run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.