Training & Events Hub

All our courses and events are dynamic, practical and designed to inform tenants and staff about solutions that help to drive improvements for tenants and communities.

We know learning can take place in lots of different ways. We offer national events, national training courses through out Skills Studio, online learning, accredited training courses and we can deliver training for you in-house

Explore our events and training calendar and use the filters to discover the range of topics we have on offer to support you.

If you don’t see anything that suits you please get in touch.

Click to download our December 2019 - March 2020 programme


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Community Engagement (133)
Customer Insight (92)
Digital Engagement (24)
Leasehold/Shared Ownership (10)
Measuring Value (72)
Member Forums (35)
Membership Materials (4)
National Housing Policies (20)
Regeneration (4)
Regulation & Standards (28)
Scrutiny & Co-regulation (113)
Strategies, Plans & Reports (63)
Tenant Engagement (114)
Tenant Panels / Associations (29)
Tpas Products and Services (3)
Volunteering (17)
Youth Engagement (2)

Training and events:

Title Start Type Town
Challenging the Stereotypes 27/03/20 10:00 Event Midlands
Complaints: Delivering New Expectations 10/02/20 10:00 Event London
Complaints: Delivering New Expectations 16/03/20 10:00 Event Old Trafford
Complaints: Delivering New Expectations 23/03/20 10:00 Event Birmingham
Eastern Members Event 18/03/20 11:00 Event Braintree
Effective Challenging & Questioning Skills 25/02/20 10:00 Training Course Taunton
Engaging Communities Conference 2020 09/03/20 14:00 Event Nottingham
Express Engagement - The Essential Workshop for the Busy Professional 26/02/20 08:30 Event Manchester
Express Engagement - The Essential Workshop for the Busy Professional 04/03/20 08:30 Event London
Getting More for Less - Outcome Planning 18/02/20 10:00 Event Manchester
London & South Members Event 25/03/20 11:00 Event Didcot
London and SE Resident Involvement Group meeting 23/01/20 10:00 Event London
Midlands Members Event 26/02/20 11:00 Event Birmingham
North East Members Event 12/02/20 11:00 Event Stockton-on-Tees
North West Members Event 19/02/20 11:00 Event Oldham
Nudging Your Way to Increased Tenant Engagement 04/02/20 10:00 Training Course Manchester
Nudging Your Way to Increased Tenant Engagement 19/02/20 10:00 Training Course London
Revise & Revitalise Your Engagement 04/03/20 10:00 Event Midlands
Scrutiny: Journey to Excellence 05/02/20 10:30 Training Course Birmingham
Scrutiny: Journey to Excellence 24/03/20 10:30 Training Course Manchester