Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (4)
Community Engagement (23)
Customer Insight (5)
Digital Engagement (2)
Engagement (9)
Leasehold/Shared Ownership (1)
Measuring Value (2)
Member Forums (14)
Membership Materials (4)
National Housing Policies (19)
Regulation & Standards (18)
Scrutiny & Co-regulation (14)
Strategies, Plans & Reports (1)
Tenant Engagement (26)
Tenant Engagement Standards (16)
Tenant Panels / Associations (17)
Tenant Satisfaction Measures (9)
Tpas Products and Services (7)
Volunteering (1)

Training and events:

Title Start Type Town
Local Authority/ALMO Staff Member Meet Up (Free) 23/04/26 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 22/10/26 11:00 eLearning n/a
Investigating Complaints & Resolving Disputes 18/06/26 10:00 Training Course www.zoom.us
Introduction to Scrutiny 09/06/26 10:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 19/05/26 10:00 Training Course www.zoom.us
Inclusive Tenant Engagement (Free) 21/05/26 09:30 eLearning n/a
Inclusive Leadership for Housing Boards (Free) 21/05/26 11:00 eLearning n/a
Housing Policy & Regulation 30/04/26 10:00 Training Course www.zoom.us
Finding the Funds for Tenant/Resident/Community Groups 21/05/26 10:00 Training Course www.zoom.uk
Equity, Diversity & Inclusion (EDI) for Involved Customers 19/05/26 16:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 16/06/26 10:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 25/06/26 14:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 02/06/26 10:00 Training Course www.zoom.us
Cultural Awareness in Housing (Free) 12/05/26 09:30 eLearning n/a
Creating a Positive Engagement Culture 14/05/26 10:00 Training Course www.zoom.us
Communication Skills 12/05/26 10:00 Training Course www.zoom.uk
Chairing Skills 11/06/26 10:00 Training Course www.zoom.us
Best Practice in Tenant Engagement Club 19/05/26 11:00 eLearning n/a
Best Practice in Tenant Engagement Club 16/07/26 11:00 eLearning n/a
Best Practice in Tenant Engagement Club 15/09/26 11:00 eLearning n/a