Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.


Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 


View our Training calendar below


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Building Safety (1)
Care and Support (1)
Commercial Membership (2)
Communities (8)
Community Engagement (362)
Customer Insight (121)
Digital Engagement (54)
Engagement (6)
Leasehold/Shared Ownership (10)
Measuring Value (77)
Member Forums (178)
Membership Materials (91)
National Housing Policies (114)
Online platform (8)
Regeneration (4)
Regulation & Standards (210)
Scrutiny & Co-regulation (261)
Strategies, Plans & Reports (70)
Technology (1)
Tenant Engagement (355)
Tenant Engagement Standards (162)
Tenant Panels / Associations (228)
Tenant Satisfaction Measures (29)
Tpas Products and Services (32)
Volunteering (19)
White Paper (121)
Youth Engagement (4)


Training and events:

Title Start Type Town
The Housing Ombudsman - New Complaints Code 2024 Webinar (Free) 03/04/24 11:00 eLearning n/a
Strategic Thinking & Working: A Guide for Tenants 29/05/24 10:00 Training Course www.zoom.us
Scrutiny: Productive Teams and Positive Relationships 05/11/24 10:00 Training Course www.zoom.us
Running a Successful Residents Association 26/11/24 10:00 Training Course www.zoom.us
Running a Community Event 01/11/24 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 25/04/24 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 31/07/24 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 10/10/24 10:00 Training Course www.zoom.us
Recruiting for Scrutiny 23/04/24 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 18/07/24 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 04/12/24 10:00 Training Course www.zoom.us
Power to the People! New Engagement Methods for 2024 23/04/24 11:00 eLearning n/a
National Tenant Scrutiny Conference 2024 16/10/24 09:00 Event Loughborough
National Tenant Conference 2024 10/07/24 10:00 Event Coventry
Mystery Shopping 17/09/24 10:00 Training Course www.zoom.us
Meeting & Committee Skills 03/09/24 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 13/11/24 10:00 Training Course www.zoom.us
Maximise the Power of Scrutiny 08/10/24 10:00 Training Course www.zoom.us
Marvellous Scrutiny Models 21/05/24 10:00 Training Course www.zoom.us
Making the Most of Your Digital Meetings 29/04/24 10:00 Training Course Zoom