Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.


Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 


View our Calendar below


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Training and events:

Title Start Type Town
National Tenants Conference 2024 10/07/24 10:00 Event Coventry
National Tenant Scrutiny Conference 2024 16/10/24 09:00 Event Loughborough
Mystery Shopping 17/09/24 10:00 Training Course www.zoom.us
Meeting & Committee Skills 03/09/24 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 13/11/24 10:00 Training Course www.zoom.us
Maximise the Power of Scrutiny 08/10/24 10:00 Training Course www.zoom.us
Local Authority/ALMO Staff Member Meet Up (Free) 17/07/24 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 24/10/24 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 21/01/25 11:00 eLearning n/a
Investigating Complaints & Resolving Disputes 02/07/24 10:00 Training Course www.zoom.us
Introduction to Scrutiny 06/08/24 10:00 Training Course www.zoom.us
Introduction to Scrutiny 01/10/24 10:00 Training Course www.zoom.us
Introduction to Scrutiny 02/12/24 10:00 Training Course www.zoom.us
Introduction to Being a Board Member 22/10/24 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 05/09/24 10:00 Training Course www.zoom.is
Ensuring Resident Scrutiny Works in Housing Organisations 24/09/24 10:00 Training Course www.zoom.us
Engagement & GDPR 19/11/24 13:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 19/09/24 13:00 Training Course www.zoom.us
Effective Political Oversight of Housing Portfolios 21/11/24 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 03/07/24 10:00 Training Course www.zoom.us