Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (2)
Care and Support (1)
Communities (8)
Community Engagement (393)
Customer Insight (125)
Digital Engagement (56)
Engagement (11)
Leasehold/Shared Ownership (13)
Measuring Value (78)
Member Forums (195)
Membership Materials (96)
National Housing Policies (136)
Online platform (8)
Regeneration (4)
Regulation & Standards (232)
Scrutiny & Co-regulation (287)
Strategies, Plans & Reports (72)
Technology (1)
Tenant Engagement (383)
Tenant Engagement Standards (179)
Tenant Panels / Associations (252)
Tenant Satisfaction Measures (44)
Tpas Products and Services (35)
Volunteering (19)
White Paper (123)
Youth Engagement (4)

Training and events:

Title Start Type Town
Recruiting for Scrutiny 31/01/25 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 02/04/25 10:00 Training Course www.zoom.us
Meeting & Committee Skills 11/03/25 10:00 Training Course www.zoom.us
Digital Engagement & Social Media 06/02/25 10:00 Training Course www.zoom.us
Mystery Shopping 25/03/25 10:00 Training Course www.zoom.us
Running a Successful Residents Association 21/01/25 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 08/04/25 10:00 Training Course www.zoom.us
Chairing Skills 17/12/24 10:00 Training Course www.zoom.us
Making the Most of Microsoft Teams for your Tenant Panels (Free for Tpas members) 18/12/24 10:00 Training Course www.zoom.us
Meeting Current Expectations in Complaint Handling 11/02/25 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 14/01/25 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 16/01/25 10:00 Training Course www.zoom.us
Understanding Performance Data and Insight 28/01/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 04/02/25 10:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 18/02/25 10:00 Training Course www.zoom.us
Chairing Skills 10/02/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 20/02/25 17:00 Training Course www.zoom.us
Top Ten Tips for Effective Consultation 25/02/25 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 27/02/25 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 04/03/25 09:30 Training Course www.zoom.us