Learning with Tpas
All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.
Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too.
Remember all of our training sessions are discounted for Tpas members, and some are even free!
View our Calendar below
Training and events:
| Title | Start | Type | Town |
|---|---|---|---|
| Tpas Measuring Engagement Club Meet Up (Free) | 09/10/24 11:00 | eLearning | n/a |
| The Tpas National Scrutiny Club Member Meet Up (Free) | 23/10/24 18:00 | eLearning | n/a |
| Local Authority/ALMO Staff Member Meet Up (Free) | 06/11/24 11:00 | eLearning | n/a |
| Local Authority/ALMO Staff Member Meet Up (Free) | 21/01/25 11:00 | eLearning | n/a |
| Tpas Housing Summit - Focus on Diversity (Free) | 18/09/24 10:30 | eLearning | n/a |
| Commercial Members Roundtable (Free) | 17/09/24 10:00 | eLearning | n/a |
| The Housing Ombudsman - New Complaints Code 2024 Webinar (Free) | 15/08/24 11:00 | eLearning | n/a |
| Recruiting for Scrutiny | 22/10/24 10:00 | Training Course | www.zoom.us |
| Delivering Scrutiny Digitally | 04/09/24 10:00 | Training Course | www.zoom.us |
| Effective Challenging & Questioning Skills | 16/09/24 10:00 | Training Course | www.zoom.us |
| Investigating Complaints & Resolving Disputes | 12/11/24 10:00 | Training Course | www.zoom.us |
| Top Ten Tips for Effective Consultation | 30/07/24 10:00 | Training Course | www.zoom.us |
| Resident Engagement & Building Safety | 10/10/24 10:00 | Training Course | www.zoom.us |
| Introduction to Scrutiny | 06/08/24 10:00 | Training Course | www.zoom.us |
| Chairing Skills | 20/08/24 10:00 | Training Course | www.zoom.us |
| Meeting & Committee Skills | 03/09/24 10:00 | Training Course | www.zoom.us |
| Holding Your Landlord to Account | 05/09/24 10:00 | Training Course | www.zoom.is |
| Digital Engagement & Social Media | 10/09/24 10:00 | Training Course | www.zoom.us |
| Mystery Shopping | 17/09/24 10:00 | Training Course | www.zoom.us |
| Embedding a Culture of Inclusive Customer Care | 19/09/24 13:00 | Training Course | www.zoom.us |