Housing Ombudsman Business Plan 2017 - 2018

Tuesday 4th of July 2017

The Housing Ombudsman sets out their business plan including vision and goals for the following year.

  The purpose of the Housing Ombudsman as set out in the Housing Act 1996, as amended by the Localism Act 2011 is to enable tenants and other individuals to have complaints about members investigated by a Housing Ombudsman in accordance with a scheme approved by the Secretary of State.

They have set out their business plan for the following year including vision, goals and activitiy.

Download the business plan