Tpas and the Local Government Association launch new best practice survey

Monday 25th of June 2018

Tpas have been appointed to work in partnership with the Local Government Association (LGA) in order to identify and share good practice in tenant engagement nationally with findings of good practice drawn from Councils in England. 

LGA and Tpas are united in their ambition to make sure tenants are at the heart of council owned housing and that now is a critical and unique time to have a direct influence into the Social Housing Green Paper that could shape an offer for tenants for years to come.


Engagement is changing at pace within organisations and across the sector. The pressures of welfare reform, regulation, supply, affordability, stigma, isolation and value for money, amongst others, will all have an impact on how organisations can and could deliver successful engagement in the future.


This piece of work between Tpas and the LGA has the potential to be really forward thinking, creative and innovative about where engagement could go in the future.

Roundtable discussions


If you work in a Local Authority or are a tenant of a local authority please come along contact to book a place


Local Authority Host     



Refreshments will be available on arrival


Monday 16th July

Ashford Borough Council

Civic Centre, Tannery Lane, Ashford, Kent, TN23 1PL


Arrival for 10.30am: Roundtable 11-1pm





Thursday 2nd August

Oxford City Council

Rosehill Community Centre Carole’s Way, Rose Hill, Oxford, OX4 4HF


Arrival for 10.30pm:   Roundtable 11-1pm




Monday 6th August

Selby District Council

Civic Centre, Doncaster Road, Selby, North Yorkshire, YO8 9FT Sat Nav users should use YO8 9BX


Arrival for 10.30am: Roundtable 11-1pm




Tuesday 7th August

South Cambridgeshire District Council

South Cambridgeshire Hall, Cambourne Business Park, Cambourne, Cambridge CB23 6EA 


Arrival for 10.30am: Roundtable 11-1pm






Do you want the opportunity to win a free day of Tpas consultancy?

Please complete our survey here if you are a staff member of a local authority 

Please complete our survey here if you are a tenant of a local authority 

If you can make the tenant survey link available to your tenants that would be very much appreciated.


Closing date is 13th August 2018, Tpas offer a free Essential review to one organisation who will be picked at random from the completed surveys.


A full report will be produced that will be shared across the sector.  We expect to include a number of good practice case studies and your organisation could be one of those included.