Anglian Building Products are awarded the Tpas Quality Mark
Monday 25th of June 2018
Tpas are really pleased to be able to award Anglian Building Products the quality mark for a further 2 years, they are the first supplier/contractor to achieve the renewal.
Anglian had to demonstrate achievement against 7 standards;
- Working in line with main contractors policies and procedures
- Accessibility and engagement
- Effective service delivery - responsiveness
- Effective service delivery – working in tenants homes
- Accountability
- Customer Care/Equality and Diversity
- Customer insight
- Quality
Anglian’s approach to customer care is exemplary and evidenced through well-constructed policies, training and customer information. The doorstep standard is an example of really good practice. Anglian achieved a pass in every standard.