Business and Strategy: Session 1 - Using Data and Customer Insight to Improve Services to Customers

The three elements of this course all reflect on the benefits to the organisation of targeted customer involvement in the key landlord services.

On this course:

  • We will explore the benefits of having an outcome focussed approach to improving and monitoring the key landlord services
  • Consider how to show the value good engagement brings to the business.

Need to train
a group of people?

in-house could work out more cost effective


Wed 12th Aug 2020, 10:00am - 1:00pm

Venue Details


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Using Data & Customer Insight 120820
Membership Staff Tenant
Members £75.00 £75.00
Non-Members £100.00 £100.00

Event Contact

Name: Helen Phillips


Phone: 0161 868 3522

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