Business and Strategy: Session 1 - Using Data and Customer Insight to Improve Services to Customers
The three elements of this course all reflect on the benefits to the organisation of targeted customer involvement in the key landlord services.
On this course:
- We will explore the benefits of having an outcome focussed approach to improving and monitoring the key landlord services
- Consider how to show the value good engagement brings to the business.
Need us to train
more than 4 people?
Delivering
in-house could work out more cost effective
Date
Wed 12th Aug 2020, 10:00am - 1:00pm
Venue Details
Zoom
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Tickets
| Using Data & Customer Insight 120820 | ||
|---|---|---|
| Membership | Staff | Tenant |
| Members | £75.00 | £75.00 |
| Non-Members | £100.00 | £100.00 |
Event Contact
Name: Helen Phillips
Email: helen.phillips@tpas.org.uk
Phone: 0161 868 3522
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