Business and Strategy: Session 1 - Using Data and Customer Insight to Improve Services to Customers

The three elements of this course all reflect on the benefits to the organisation of targeted customer involvement in the key landlord services.


On this course:

  • We will explore the benefits of having an outcome focussed approach to improving and monitoring the key landlord services
  • Consider how to show the value good engagement brings to the business.

Need us to train
more than 4 people?

Delivering
in-house could work out more cost effective


Date

Wed 22nd Jul 2020, 10:00am - 1:00pm


Venue Details

Zoom

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Tickets

Using Data & Customer Insight 220720
Membership Staff Tenant
Members £75.00 £75.00
Non-Members £100.00 £100.00

Event Contact

Name: Helen Phillips

Email: helen.phillips@tpas.org.uk

Phone: 0161 868 3522


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