Equality, Diversity & Inclusion - The Power of Language

A safe space in which to explore the importance of using appropriate language in today's diverse housing world and with particular emphasis on social housing.

What will the course cover?

  • Why language that reflects today's diverse society matters
  • How and why have things changed?
  • How to 'recover' if the wrong term is used
  • How might language change in the future? 'New' terms that are likely to become more common

What will delegates learn?

Delegates will:

  • Learn about the evolving nature of equality, diversity and inclusion 'language'
  • Understand the importance of using appropriate language
  • Increase their understanding of the diverse language currently in use
  • Be able to 'recover' confidently if an inappropriate term is used

Who should attend?

This course is ideal for tenants and staff who would like to develop effective communication skills and to increase their confidence when discussing equality, diversity and inclusion issues.

Cancellation Policy

All cancellations must be made in writing. If you cancel your place less than 7 working days before the training you will incur the full cost.

If you are unable to attend, you can send a substitute delegate at no extra cost.  All substitute delegates must be notified to Tpas in writing.

Once we have received your cancellation in writing we will forward you a confirmation of your cancellation detailing what you will be charged.

Tpas Right to Cancel

We aim to make sure that the training courses run as planned. However, there may be times when, due to circumstances beyond our control, we have to cancel the training. Should this be the case we will give you as much notice as possible. If you have already paid for the cancelled training we will give you a full refund. Should we run the training again, we will give you priority.

Need to train
a group of people?

in-house could work out more cost effective


Tue 27th Apr 2021, 10:00am - 1:00pm

Venue Details


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The Power of Language
Membership Staff Tenant
Members £100.00 £75.00
Non-Members £150.00 £100.00

Event Contact

Name: Helen Phillips

Email: helen.phillips@tpas.org.uk

Phone: 0161 868 3500

Book Tickets

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