Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.


Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 


View our Training calendar below


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Building Safety (1)
Care and Support (1)
Commercial Membership (2)
Communities (8)
Community Engagement (360)
Customer Insight (121)
Digital Engagement (54)
Engagement (6)
Leasehold/Shared Ownership (10)
Measuring Value (77)
Member Forums (178)
Membership Materials (91)
National Housing Policies (113)
Online platform (8)
Regeneration (4)
Regulation & Standards (208)
Scrutiny & Co-regulation (260)
Strategies, Plans & Reports (70)
Technology (1)
Tenant Engagement (354)
Tenant Engagement Standards (160)
Tenant Panels / Associations (227)
Tenant Satisfaction Measures (29)
Tpas Products and Services (32)
Volunteering (19)
White Paper (121)
Youth Engagement (4)


Training and events:

Title Start Type Town
Using Behavioural Insights to Increase Involvement 26/11/24 09:30 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 13/11/24 10:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 19/09/24 13:00 Training Course www.zoom.us
Digital Engagement & Social Media 10/09/24 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 22/07/24 09:30 Training Course www.zoom.us
Understanding Performance Data and Insight 16/07/24 10:00 Training Course www.zoom.us
National Tenant Conference 2024 10/07/24 10:00 Event Coventry
Embedding a Culture of Inclusive Customer Care 15/05/24 10:00 Training Course www.zoom.us
Making the Most of Your Digital Meetings 29/04/24 10:00 Training Course Zoom