Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (1)
Community Engagement (42)
Customer Insight (8)
Digital Engagement (4)
Engagement (4)
Leasehold/Shared Ownership (2)
Measuring Value (1)
Member Forums (7)
Membership Materials (3)
National Housing Policies (12)
Regulation & Standards (19)
Scrutiny & Co-regulation (21)
Strategies, Plans & Reports (1)
Tenant Engagement (38)
Tenant Engagement Standards (28)
Tenant Panels / Associations (36)
Tenant Satisfaction Measures (20)
Tpas Products and Services (1)
White Paper (2)

Training and events:

Title Start Type Town
Mystery Shopping 13/10/25 10:00 Training Course www.zoom.us
Meeting & Committee Skills 30/09/25 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 24/11/25 10:00 Training Course www.zoom.us
Making the Most of Your Digital Meetings 16/09/25 10:00 Training Course Zoom
Local Authority/ALMO Staff Member Meet Up (Free) 16/07/25 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 23/10/25 11:00 eLearning n/a
Investigating Complaints & Resolving Disputes 27/11/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 27/08/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 28/10/25 10:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 09/09/25 17:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 14/10/25 10:00 Training Course www.zoom.us
Housing Policy & Regulation 30/10/25 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 01/10/25 10:00 Training Course www.zoom.is
Holding Your Landlord to Account 04/12/25 17:00 Training Course www.zoom.is
Equity, Diversity & Inclusion (EDI) for Involved Customers 05/08/25 14:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/10/25 16:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:30 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 24/09/25 10:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 18/09/25 10:00 Training Course www.zoom.us
Effective Challenging & Questioning Skills 31/07/25 10:00 Training Course www.zoom.us