Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (3)
Communities (4)
Community Engagement (37)
Customer Insight (12)
Digital Engagement (2)
Engagement (4)
Leasehold/Shared Ownership (2)
Measuring Value (1)
Member Forums (16)
Membership Materials (4)
National Housing Policies (20)
Regulation & Standards (25)
Scrutiny & Co-regulation (16)
Strategies, Plans & Reports (1)
Tenant Engagement (36)
Tenant Engagement Standards (17)
Tenant Panels / Associations (28)
Tenant Satisfaction Measures (14)
Tpas Products and Services (7)
White Paper (2)

Training and events:

Title Start Type Town
Procurement & The Role of Customers 08/04/25 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 26/06/25 13:00 Training Course www.zoom.us
National Tenants Conference 2025 09/07/25 09:00 Event Coventry
Measuring Impact in Tenant & Community Engagement 15/04/25 10:00 Training Course www.zoom.us
Maximising Your Potential 03/06/25 10:00 Training Course www.zoom.us
Marvellous Scrutiny Models 08/05/25 10:00 Training Course www.zoom.us
Local Authority/ALMO Staff Member Meet Up (Free) 16/07/25 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 23/10/25 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 24/04/25 11:00 eLearning n/a
Investigating Complaints & Resolving Disputes 02/04/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 17/04/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 05/06/25 10:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 24/04/25 17:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 03/06/25 14:00 Training Course www.zoom.us
Holding Your Landlord to Account 06/05/25 10:00 Training Course www.zoom.is
Holding Your Landlord to Account 23/06/25 14:00 Training Course www.zoom.is
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/04/25 16:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 05/08/25 14:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/10/25 16:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:30 Training Course www.zoom.us