Training & Events Hub

All our courses and events are dynamic, practical and designed to inform tenants and staff about solutions that help to drive improvements for tenants and communities.

We know learning can take place in lots of different ways. We offer national events, national training courses through out Skills Studio, online learning, accredited training courses and we can deliver training for you in-house

Explore our events and training calendar and use the filters to discover the range of topics we have on offer to support you.

If you don’t see anything that suits you please get in touch.

Click to download our July - December 2019 programme


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Community Engagement (130)
Customer Insight (89)
Digital Engagement (22)
Leasehold/Shared Ownership (10)
Measuring Value (72)
Member Forums (28)
Membership Materials (3)
National Housing Policies (18)
Regeneration (4)
Regulation & Standards (30)
Scrutiny & Co-regulation (111)
Strategies, Plans & Reports (63)
Tenant Engagement (117)
Tenant Panels / Associations (42)
Tpas Products and Services (3)
Volunteering (17)
Youth Engagement (1)

Training and events:

Title Start Type Town
Understanding Tenant Scrutiny 03/09/19 13:00 eLearning n/a
Understanding & Using Housing Performance Information 08/10/19 13:00 eLearning n/a
100 years of engaging and empowering residents in Council owned housing: 15/10/19 09:30 Event Birmingham
Tpas Midlands Member event 26/09/19 11:00 Event Coalville
Eastern Members Event 11/10/19 11:00 Event Houghton Regis
Resident Engagement in Building Safety 08/10/19 10:00 Training Course London
Effective Challenging & Questioning skills 12/11/19 10:00 Training Course London
Better Chairing 09/09/19 10:00 Training Course London
Bringing Diversity Home 25/09/19 10:00 Event London
Meeting Skills 29/11/19 10:00 Training Course London
Data Protection and Customer Engagement 30/10/19 10:00 Training Course London
Harnessing the Power of Co-Creation 05/09/19 10:00 Training Course London
Complaints: Delivering New Expectations 16/09/19 10:00 Event London
London and SE Resident Involvement Group meeting 10/10/19 10:00 Event London
Resident Engagement in Building Safety 04/10/19 10:00 Training Course Manchester
Effective Challenging & Questioning Skills 31/10/19 10:00 Training Course Manchester
Better Chairing 26/11/19 10:00 Training Course Manchester
Bringing Diversity Home 24/10/19 10:00 Event Manchester
Meeting Skills 05/12/19 10:00 Training Course Manchester
Data Protection and Customer Engagement 17/09/19 10:00 Training Course Manchester