Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

You can be assured that Tpas Learning has all the key components of engagement excellence covered. Whether its preparing for a new regulatory framework and tenant satisfaction measures, or striving to make your existing engagement even better, our mix of webinar sessions and more traditional courses, all delivered by our experienced and engaging trainers will get you there.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

Download our training programme



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Building Safety (1)
Care and Support (1)
Communities (6)
Community Engagement (315)
Customer Insight (115)
Digital Engagement (50)
Engagement (3)
Leasehold/Shared Ownership (10)
Measuring Value (76)
Member Forums (164)
Membership Materials (84)
National Housing Policies (93)
Online platform (8)
Regeneration (4)
Regulation & Standards (178)
Scrutiny & Co-regulation (235)
Strategies, Plans & Reports (68)
Technology (1)
Tenant Engagement (308)
Tenant Engagement Standards (123)
Tenant Panels / Associations (191)
Tpas Products and Services (26)
Volunteering (19)
White Paper (122)
Youth Engagement (4)

Training and events:

Title Start Type Town
Engaging Communities Conference 2024 13/03/24 09:00 Event Nottingham
Holding Your Landlord to Account 10/01/24 10:00 Training Course Zoom
Running a Successful Residents Association 26/02/24 10:00 Training Course www.zoom.us
Recruiting for Scrutiny 09/01/24 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 17/01/24 10:00 Training Course www.zoom.us
Meeting & Committee Skills 12/12/23 10:00 Training Course Zoom
Digital Engagement & Social Media 23/02/24 10:00 Training Course www.zoom.us
Maximise the Power of Scrutiny 16/01/24 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 31/01/24 09:30 Training Course www.zoom.us
Chairing Skills 05/02/24 10:00 Training Course www.zoom.us
Getting Microsoft 365 (and Teams) to Work for You (Free for Tpas Members) 14/02/24 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 13/02/24 10:00 Training Course www.zoom.us
Mystery Shopping 08/01/24 10:00 Training Course www.zoom.us
Planning a Community Event 15/02/24 10:00 Training Course www.zoom.us
Marvellous Scrutiny Models 20/02/24 10:00 Training Course www.zoom.us
Making the Most of Your Digital Meetings 28/02/24 10:00 Training Course Zoom
Strategic Thinking & Working: A Guide for Tenants 05/03/24 10:00 Training Course www.zoom.us
Measuring Impact in Tenant & Community Engagement 07/03/24 10:00 Training Course www.zoom.us
Scrutiny: Productive Teams and Positive Relationships 18/03/24 10:00 Training Course Zoom
Engagement for Non Engagement Workers 27/03/24 10:00 Training Course www.zoom.us