Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (1)
Communities (1)
Community Engagement (42)
Customer Insight (8)
Digital Engagement (4)
Engagement (4)
Leasehold/Shared Ownership (2)
Measuring Value (1)
Member Forums (7)
Membership Materials (3)
National Housing Policies (12)
Regulation & Standards (19)
Scrutiny & Co-regulation (21)
Strategies, Plans & Reports (1)
Tenant Engagement (38)
Tenant Engagement Standards (28)
Tenant Panels / Associations (36)
Tenant Satisfaction Measures (20)
Tpas Products and Services (1)
White Paper (2)

Training and events:

Title Start Type Town
National Tenants Conference 2025 09/07/25 09:00 Event Coventry
Tpas London Member Event (Free for members) 25/09/25 10:00 Event Twickenham
National Tenant Scrutiny Conference 2025 07/10/25 09:00 Event Loughborough
Introduction to Being a Board Member of a Housing Association 09/09/25 17:00 Training Course www.zoom.us
Embedding a Culture of Inclusive Customer Care 18/09/25 10:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 05/08/25 14:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/10/25 16:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:30 Training Course www.zoom.us
Complaint Handling - Meeting Current Expectations and Involving Residents 02/10/25 10:00 Training Course www.zoom.us
Introduction to Being a Board Member of a Housing Association 14/10/25 10:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 02/09/25 17:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 18/11/25 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 01/10/25 10:00 Training Course www.zoom.is
Holding Your Landlord to Account 04/12/25 17:00 Training Course www.zoom.is
Creating a Positive Engagement Culture 25/09/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 10/12/25 17:00 Training Course www.zoom.us
Procurement & The Role of Customers 23/09/25 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 03/12/25 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 22/07/25 10:00 Training Course www.zoom.us
Delivering Scrutiny Digitally 29/07/25 10:00 Training Course www.zoom.us