Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (2)
Communities (2)
Community Engagement (28)
Customer Insight (9)
Digital Engagement (1)
Engagement (3)
Leasehold/Shared Ownership (1)
Member Forums (12)
Membership Materials (3)
National Housing Policies (13)
Regulation & Standards (20)
Scrutiny & Co-regulation (13)
Strategies, Plans & Reports (1)
Tenant Engagement (28)
Tenant Engagement Standards (13)
Tenant Panels / Associations (22)
Tenant Satisfaction Measures (12)
Tpas Products and Services (4)
White Paper (2)

Training and events:

Title Start Type Town
Role of Tenants on Council Housing Boards and Committees 17/06/25 14:00 Training Course www.zoom.us
Equity, Diversity & Inclusion (EDI) for Involved Customers 18/06/25 16:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 19/06/25 10:00 Training Course www.zoom.us
Resident Engagement & Building Safety 23/06/25 10:00 Training Course www.zoom.us
Holding Your Landlord to Account 23/06/25 14:00 Training Course www.zoom.is
Using Behavioural Insights to Increase Involvement 24/06/25 09:30 Training Course www.zoom.us
Procurement & The Role of Customers 26/06/25 13:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 30/06/25 13:00 Training Course www.zoom.us
The Tpas National Scrutiny Club Member Meet Up (Free) 02/07/25 18:00 eLearning n/a
National Tenants Conference 2025 09/07/25 09:00 Event Coventry
Local Authority/ALMO Staff Member Meet Up (Free) 16/07/25 11:00 eLearning n/a
Equity, Diversity & Inclusion (EDI) for Involved Customers 05/08/25 14:00 Training Course www.zoom.us
Tpas Measuring Engagement Club Meet Up (Free) 15/09/25 11:00 eLearning n/a
Embedding a Culture of Inclusive Customer Care 18/09/25 10:00 Training Course www.zoom.us
Tpas Housing Summit - Focus on Rewards and Incentives (Free) 24/09/25 10:30 eLearning n/a
Tpas London Member Event (Free for members) 25/09/25 10:00 Event Twickenham
Complaint Handling - Meeting Current Expectations and Involving Residents 02/10/25 10:00 Training Course www.zoom.us
National Tenant Scrutiny Conference 2025 07/10/25 09:00 Event Loughborough
Equity, Diversity & Inclusion (EDI) for Involved Customers 09/10/25 16:00 Training Course www.zoom.us
Local Authority/ALMO Staff Member Meet Up (Free) 23/10/25 11:00 eLearning n/a