Learning with Tpas

All our training is aligned to the National Tenant Engagement Standards.  Our courses will help you exceeded the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman

Choose from our hugely popular webinar programme, our comprehensive digital training sessions, or if digital isn't for you, why not try out our distance learning courses. 


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Care and Support (1)
communities (2)
Community Engagement (205)
Customer Insight (104)
Digital Engagement (32)
engagement (1)
Leasehold/Shared Ownership (10)
Measuring Value (74)
Member Forums (67)
Membership Materials (20)
National Housing Policies (30)
online platform (1)
Regeneration (4)
Regulation & Standards (78)
Scrutiny & Co-regulation (139)
Strategies, Plans & Reports (68)
technology (1)
Tenant Engagement (201)
Tenant Engagement Standards (45)
Tenant Panels / Associations (93)
Tpas Products and Services (7)
Volunteering (17)
White Paper (35)
Youth Engagement (3)

Training and events:

Title Start Type Town
Webinar: The Housing Ombudsman Complaint Handling Code (Free for members) 15/07/21 14:00 eLearning n/a
Putting Customer Assurance at the Heart of the Business 16/07/21 10:30 eLearning n/a
Community Investment: Priorities & Partnerships 20/07/21 09:30 Training Course Zoom
Tenant Mediators - Who Are They and What Do They Do? (Free for members) 20/07/21 10:00 eLearning n/a
Right to Manage for Tenants - What is it? 21/07/21 10:00 Training Course Zoom
Complaints Masterclass for Engaged Residents (Free) 21/07/21 10:00 Training Course Zoom
Creating a Positive Engagement Culture 22/07/21 10:00 Training Course Zoom
Maximise the Power of Scrutiny 27/07/21 10:00 Training Course Zoom
Top Ten Tips for Effective Consultation 29/07/21 10:30 eLearning n/a
Consulting With Your Community 02/08/21 10:00 Training Course Zoom
Housing Ombudsman: Cladding Webinar (Free) 04/08/21 10:00 eLearning n/a
Holding Your Landlord to Account 05/08/21 10:00 Training Course Zoom
Equality, Diversity & Inclusion - The Essentials PLUS 05/08/21 13:00 Training Course Zoom
Engagement for Non Engagement Workers 09/08/21 10:00 Training Course Zoom
Making the Most of Your Digital Meetings 11/08/21 10:00 Training Course Zoom
Fishbowl Forum - Young People and Engagement (Free) 11/08/21 11:00 eLearning n/a
Running a Successful Resident Association 19/08/21 10:00 Training Course Zoom
Performance Information & Data - A Guide for Customers 23/08/21 10:00 Training Course Zoom
Social Media & Digital Engagement 01/09/21 10:00 Training Course Zoom
Running a Community Event 06/09/21 10:00 Training Course Zoom