Learning with Tpas
All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.
Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too.
Remember all of our training sessions are discounted for Tpas members, and some are even free!
View our Calendar below
Training and events:
| Title | Start | Type | Town |
|---|---|---|---|
| Embedding a Culture of Inclusive Customer Care | 17/02/26 10:00 | Training Course | www.zoom.us |
| Understanding Performance Data and Insight | 19/02/26 10:00 | Training Course | www.zoom.us |
| Introduction to Being a Board Member of a Housing Association | 24/02/26 17:00 | Training Course | www.zoom.us |
| All About Engagement | 26/02/26 10:00 | Training Course | www.zoom.us |
| National Engagement Professionals Conference 2026 | 04/03/26 09:00 | Event | Nottingham |
| Strategic Thinking & Working: A Guide for Tenants | 10/03/26 10:00 | Training Course | www.zoom.us |
| Resident Engagement & Building Safety | 12/03/26 10:00 | Training Course | www.zoom.us |
| Meeting & Committee Skills | 17/03/26 10:00 | Training Course | www.zoom.us |
| Mystery Shopping | 24/03/26 10:00 | Training Course | www.zoom.us |
| Webinar - Getting the most out of your membership with Tpas (Free) | 24/03/26 11:00 | eLearning | n/a |
| Equity, Diversity & Inclusion (EDI) for Involved Customers | 26/03/26 18:00 | Training Course | www.zoom.us |
| Role of Tenants on Council Housing Boards and Committees | 31/03/26 10:00 | Training Course | www.zoom.us |
| Holding Your Landlord to Account | 09/04/26 17:00 | Training Course | www.zoom.is |
| Introduction to Scrutiny | 14/04/26 10:00 | Training Course | www.zoom.us |
| Chairing Skills | 16/04/26 10:00 | Training Course | www.zoom.us |
| Running a Successful Residents Association | 21/04/26 10:00 | Training Course | www.zoom.us |
| Scrutiny: Productive Teams and Positive Relationships | 23/04/26 10:00 | Training Course | www.zoom.us |
| Procurement & The Role of Customers | 28/04/26 10:00 | Training Course | www.zoom.us |
| Housing Policy & Regulation | 30/04/26 10:00 | Training Course | www.zoom.us |
| Using Behavioural Insights to Increase Involvement | 06/05/26 09:30 | Training Course | www.zoom.us |