News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 671 to 675 of 910 articles.
Journey mapping with our customers
Wednesday 22nd of November 2017
Jeremy Brock, Customer Involvement Manager, Thirteen Group talks through his experience of learning about their customers through journey mapping.
Topics:
Why ITA selection days are the future
Thursday 16th of November 2017
Our Consultancy and Events Coordinator, Leanne Farrell blogs about her adventures in taking part in a resident selection day at Serpentine Court in Milton Keynes.
Topics: Regeneration
Its brilliant to welcome 2 new members!
Tuesday 14th of November 2017
Welcome to Karbon Homes and Newark & Sherwood Homes
Topics:
Why we needed to 'get Smart' reviewed
Thursday 9th of November 2017
Emma Gilpin, Neighbourhood Manager at Weaver Vale Housing Trust tells us why they decided to take our 'Smart Review'.
Topics: Strategies, Plans & Reports, Regulation & Standards
Thank you, we did it!
Thursday 9th of November 2017
How Tpas members influenced the changes to the LHA cap.
Topics: National Housing Policies