News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 1 to 5 of 950 articles.
Government response and impact assessment for the ‘Improving Energy Efficiency of socially rented homes’ consultation
Thursday 2nd of April 2026
the full government response and impact assessment for the ‘Improving Energy Efficiency of socially rented homes’ consultation has been published today (1st April) This will require social homes to meet either the fabric performance, smart readiness or heating system metric at band C by 2030, followed by one of the remaining metrics at band C by 2039, unless a valid exemption applies.
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Who really holds the power? Reform, responsibility and the risk ahead
Thursday 2nd of April 2026
Recent reforms in social housing were meant to rebalance the system.
Stronger consumer standards. Proactive inspections. Tenant Satisfaction Measures. Awaab’s Law.
On paper, this is a decisive shift. The regulatory dial has moved and the tone from government is clear: tenants must have more power.
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STAIRS in Social Housing: What It Means for Tenants — Whether You’re Engaged or Not
Wednesday 1st of April 2026
The proposed introduction of Social Tenant Access to Information Requirements (STAIRS) by the Housing Ombudsman represents one of the most important transparency shifts in social housing for many years. While much of the discussion so far has focused on governance and complaint handling, STAIRS could fundamentally reshape how tenants access information about their homes, services, and landlords’ decision making.
Topics: Strategies, Plans & Reports, Tenant Engagement , Tenant Engagement Standards
The new Competency and Conduct requirements in the Consumer Standards
Wednesday 1st of April 2026
From October 2026, social housing providers in England will be expected to meet new Competency and Conduct requirements as part of the Consumer Standards framework regulated by the Regulator of Social Housing. These requirements are designed to strengthen professionalism across the sector and ensure staff delivering landlord services have the skills, knowledge and behaviours needed to provide a high-quality service.
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Tpas AGM 2026: Reflecting on Progress and Looking Ahead
Tuesday 31st of March 2026
On Monday 30th March, Tpas members came together for our Annual General Meeting—a valuable opportunity to reflect on the past year, review our financial position, and hear about what’s next for the organisation and the wider housing sector.
Topics: Strategies, Plans & Reports, Tenant Engagement