News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 1 to 5 of 928 articles.
Giving Young People the Option to Dip In and Dip Out of Engagement
Wednesday 10th of December 2025
Our December meetup for Local Authority and ALMO engagement officers took an ‘open space’ approach, and it led to a really practical conversation and a topic that is always on our members lips!
Topics: Tenant Engagement
Social Housing Innovation Fund – up to £2million uplift
Wednesday 3rd of December 2025
Due to the significant interest received in the social housing innovation fund since the bidding window opened on 9th Jan 2025, a decision has been taken to increase the overall funding to: up to £2 million.
Topics: Tenant Engagement
Re-energising Tenant Engagement: Innovation, Creativity and the New Participation Wave
Wednesday 26th of November 2025
During the recent involvement week I was honoured to host a webinar on new methods of engagement. From the large numbers attending and the enthusiasm shown demonstrated that an appetite for something new was in the air.
Topics: Tenant Engagement
Tpas Event - Housing Ombudsman Annual Complaints Review 2024–25: What the Latest Findings Tell Us
Tuesday 25th of November 2025
The Housing Ombudsman’s Annual Complaints Review (ACR) for 2024–25 provides a detailed picture of the challenges, improvements, and shifting trends across the sector. During the recent presentation, Polly from the Housing Ombudsman shared headline findings that offer valuable insight for landlords, tenants, and tenant engagement professionals.
Topics: Strategies, Plans & Reports, National Housing Policies, Regulation & Standards
Exploring Fresh Approaches to Resident Engagement - Resident Closeness: Building Meaningful Connections That Drive Better Outcomes
Thursday 20th of November 2025
At our recent session, 'Resident Closeness: Building Meaningful Connections That Drive Better Outcomes', we were joined by Deborah from The Leadership Factor (TLF), who delivered a thought-provoking and practical exploration of how landlords can build deeper, more meaningful relationships with residents.
Topics: Tenant Engagement , Customer Insight, Engagement